Roku Plex app cannot download subtitles

Server Version#: 1.40.1.2823-6f60f3a7
Player Version#:

I have two different tvs, one a roku smart tv and one a plasma using a roku 4k box. Everything works fine except manually choosing a subtitle. If I have external subtitle files in same folder, it works fine, I just cannot download them on either TV. I can download from plex PC app without issue. I get a “there was an error downloading this file”.

Any advice or suggestions would be much appreciated.

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