@ChuckPa Continuing the discussion from Plex Suddenly Stops Hardware Transcoding:
I’ve now noticed that all of my users that have Roku players are transcoding to 720p. I confirmed with all of them that their Plex settings are set to original, and the Roku display type setting is set to either 4k or 1080p depending on the type of TV.
Here are the transcoding details (from Tautulli) for two occurences of this (I only have logs from the first one but I’d like to send them privately if possible):
STREAM DETAILS SOURCE DETAILS
MEDIA
BITRATE 3795 kbps 2614 kbps
RESOLUTION 720p 4k
QUALITY Original -
CONTAINER transcode
CONTAINER MKV MKV
VIDEO transcode
CODEC H264 (HW) HEVC (HW)
BITRATE 3676 kbps 2614 kbps
WIDTH 1280 3840
HEIGHT 720 2160
FRAMERATE 24p 24p
DYNAMIC RANGE SDR Dolby Vision/HDR10
ASPECT RATIO - 1.78
AUDIO transcode
CODEC AAC AAC
BITRATE 119 kbps 768 kbps
CHANNELS 2 6
LANGUAGE - English
STREAM DETAILS SOURCE DETAILS
MEDIA
BITRATE 3789 kbps 1713 kbps
RESOLUTION 720p 1080p
QUALITY Original -
CONTAINER transcode
CONTAINER MKV MKV
VIDEO transcode
CODEC H264 (HW) HEVC (HW)
BITRATE 3285 kbps 1451 kbps
WIDTH 1280 1920
HEIGHT 720 1080
FRAMERATE 24p 24p
DYNAMIC RANGE SDR SDR
ASPECT RATIO - 1.78
AUDIO transcode
CODEC AC3 AAC
BITRATE 504 kbps 261 kbps
CHANNELS 6 6
LANGUAGE - English
Server Version#: 1.32.3.7089
Player Version#: Latest Plex version for Roku
