Is there a way to get the Rotten Tomatoes rating added to movie entries without having to do the Plex Dance?
Ok, just did Plex Dance on my movies library. Seeing Rotten Tomatoes scores now. However, some movies show the IMDb score. Why? I have the agent specifically set ratings with âRotten Tomatoesâ. Some movies do show the Rotten Tomatoes critic/audience percentage, but some are showing the IMDb score instead. What determines which rating shows for each library entry?
Itâs just a guess, but maybe if the movie canât be found in Rotten Tomatoes it falls back to imdb?(Which doesnât mean that it doesnât exist in RT.)
I had a lot of problems in the past with not getting Rotten Tomatoes scores for a lot of movies so i switched back to imdb.
Iâm not seeing ratings for anything in the Web App (3.0.1).
I do see ratings for some newly added movies in the Android TV app - but not in the Web app for the very same movie.
Any ideas?
@timgonzales said:
Ok, just did Plex Dance on my movies library. Seeing Rotten Tomatoes scores now. However, some movies show the IMDb score.
Movies matched with the TheMovieDatabase agent wonât get RT ratings.
Movies must be matched with the Plex Movie agent.
Some movies wonât get RT ratings nonetheless. Those movies will âfall backâ automatically to IMDB ratings. (This issue is currently being worked on. But itâs a longer-term effort.)
Iâm getting Rotten Tomatoes ratings in the Android TV app, but not in the Web app. Why would that be?
@DavidAndAndrea said:
Iâm getting Rotten Tomatoes ratings in the Android TV app, but not in the Web app. Why would that be?
Youâre either not using the new web app (only available âhostedâ for now)
or
you are using some web browser extension which might filter out parts of the web app. (AdBlock, NoScript etc pp)
Running Web app 3.0.1 hosted.
Running Chrome 56.0.2924.87. All browser extensions disabled - same result.
Also with Microsoft Edge 38.14393.0.0 and IE 11.576.14393.0
Plex Server is Version 1.4.3.3433
May I see the Plex XML info of an affected movie?
And a screenshot maybe.
Both attached âŠ
This movie has been âmatchedâ with TheMovieDatabase.
Not with âPlex Movieâ.
guid="com.plexapp.agents.themoviedb://12184?lang=en"
Perform a âFix Incorrect Matchâ
pick âAuto Matchâ - âPlex Movieâ
wait a few minutes
The Android TV app displays the reviews fine though. Would be great if there was some consistency!
Fixed the incorrect match - but still get the same result. Refreshed the metadata - still the same result.
XML now shows
guid="iva://api.internetvideoarchive.com/2.0/DataService/VideoAssets(244881)?lang=en&bitrates=80,212,450,600,750,1500,2500,5000,8000&duration=148&adaptive=1&dts=0"
@DavidAndAndrea said:
The Android TV app displays the reviews fine though.
RT review is not RT rating
The reviews are a separate feature which currently is only available on some Plex clients.
XML now shows
guid="iva://api.internetvideoarchive.com/2.0/DataService/VideoAssets(244881)?lang=en&bitrates=80,212,450,600,750,1500,2500,5000,8000&duration=148&adaptive=1&dts=0"
Sorry wrong line. This is from one of the automatic extras.
Look in the upper part or, better, post the whole XML again.
@OttoKerner - I cannot get any of my movies to say they are using anything but com.plexapp.agents.imdb and they do not have the RT ratings. Also, the IMDB ratings they get are not correct either. I have not done the whole plex dance yet, but have done about everything else, unmatch, manual match to plex movie, auto match to plex movie, etcâŠ
@OttoKerner said:
@timgonzales said:
Ok, just did Plex Dance on my movies library. Seeing Rotten Tomatoes scores now. However, some movies show the IMDb score.Movies matched with the TheMovieDatabase agent wonât get RT ratings.
Movies must be matched with the Plex Movie agent.
Some movies wonât get RT ratings nonetheless. Those movies will âfall backâ automatically to IMDB ratings. (This issue is currently being worked on. But itâs a longer-term effort.)
Yep, my Movies library is using the Plex Movie agent. Thanks for confirming that some movies wonât get an RT score even with the proper agent settings, and will fall back to IMDb scores. Will I have to do the Plex Dance again whenever a fix for that longer-term issue is implemented?
@timgonzales said:
Thanks for confirming that some movies wonât get an RT score even with the proper agent settings, and will fall back to IMDb scores. Will I have to do the Plex Dance again whenever a fix for that longer-term issue is implemented?
No, a Refresh will suffice.
@OttoKerner said:
@timgonzales said:
Thanks for confirming that some movies wonât get an RT score even with the proper agent settings, and will fall back to IMDb scores. Will I have to do the Plex Dance again whenever a fix for that longer-term issue is implemented?No, a Refresh will suffice.
Awesome, good to know! Thanks 
Hi guys, I bumped into this problem, too
guid=âcom.plexapp.agents.imdb://tt1878870?lang=zhâ, got no rotten tomato ratings on Plex Web and iOS plex app. (only shows a star with rating%, just like screenshot from @DavidAndAndrea )
Add me to list: https://forums.plex.tv/discussion/263661/rotten-tamatoes-ratings-i-must-be-doing-something-wrong#latest
Guys. This will probably help. Do the Plex dance, BUT before you add your media back⊠in Plex web app on the left sidebar where it has
Manage
Status
Settings
Libraries
Playlist
etc
Click on your category. For example I have my movies in âMoviesâ.
1.)Click the 3 dots, âEditâ, Then âAdvancedâ, then change âAgentâ to âPlex Movieâ, then scroll down to âRating sourceâ and change it to âRotten Tomatoesâ and Save.
Feel free to edit the other options how you see fit.
THEN move your media back and manually update or let it scan itself. Iâve had movies that FOR sure had the star/ percentage rating that now have the RT logos.
