Same movie files detected as two different files (then a 2 added on the poster)

Server Version#: 1.15.3.876
Player Version#: Any

Hello, I got a weird issue. some pf my movies are detected twice. On t he poster there is a 2 on top left. In the movie folder, there is only one file and when I look to info, this is the same exact file being found twice.

I try moving this movie elsewhere, let Plex time to remove it from library, then moving it back without success. I also launch a manuel library scan without success.

This happen only with movies library.
I uploaded a screenshot of the info page.

Thank You
Étienne

Empty trash on that library and see if that clears.

I tried this a few times. Should I do it when the file hase been moved outside?

Thank you

Perhaps I had the same problem. I keep all movie files in a single folder that Plex is pointed to. When a new movie is added, Plex automatically adds a COLLECTION with the same name. That triggers Plex to think there are 2 versions. If when adding a new movie you edit the TAGS tab and remove the COLLECTION and SAVE, this shouldn’t happen anymore. Good luck.

I have separate folders and plex don’t add collection automatically to the movies. It only dows it on a few movies. I think this is related to file name size. It happen only to movies with long titles (filenaming is fulltitle(year).quality.ext).

If I rename the movie with a shortest filename, it’s stop seeing as two parts. At this point I can ever put back the original name and it won’t be detected as two movies… Yeah i know, this is weird… I suspect a nasty bug in the code but I am too lazy to looks at the logs, extract it, fo a bug report…

What happens if you put a after “Kingdom” in the file name so it’s consistent?

I had two instances of plex running. Looks likes I ran my installation/update scripts on the host instead of the VM at some point…

Thank you all for your help

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.