Samsung Plex App - Episode watched indicator (checkmark) disappearing when brought into focus

Plex Players Smart TVs
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Server Version#: 1.40.4.8679
Player Version#: 5.86.5

This only started happening recently - Using the Samsung Plex app, when browsing through content, if a ‘watched’ item with the checkmark is brought into focus while scrolling side-to-side, the checkmark will disappear, and the items will no longer show the ‘watched’ checkmark. Similarly, items that show an orange progress bar under ‘continue watching’ – the bar will disappear.

This is very confusing when browsing through episodes in a series because it is easy to lose track of what has been ‘watched’ until you leave the series and re-enter again.

I can provide video of this happening if needed.

1 Like
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Same problem here. Very confusing indeed!

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Same here since a few days ago. App latest update is from January 2024 so it not that…

Also seen here: Reddit - Dive into anything and on the LG TV post.

Seems like a widespread thing.

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Happening to me as well; I provided a link to a video showing it happening on multiple clients: BUG: Watched flag automatically cleared when scanning, can't set or unset

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I’m having a similar issue

From the Plex home screen, if a video is partially watched, focusing/highlighting on the video will cause the yellow bar to disappear.

If I then go into the series, the same thing happens. It will initially show a Resume button, before changing to Play

If I then Play, it will actually Resume properly. So it’s just an iritating UI bug

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The two issues appear related. The “watch later” flag disappearing is actually more of a problem, because it prevents the user from toggling the flag as well. I can only use plex web to modify that flag now, which makes watching TV shows out of order really frustrating.

@OttoKerner has been closing threads related to this issue without any reasons given; Otto, is there a master thread we should be consulting for this issue?

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Latest serve Version 1.40.4.8679
Player TV 2020 5.86.5 Plex for Samsung 20_NIKEL_UHD_BASIC

I am also am having this problem, can’t mark anything as unwatched, have to go to the web to change from watched to unwatched.

This has been happening at least since:
1.40.3.8555-fef15d30c 14/Jun/2024
and maybe since
1.40.2.8395-c67dce28e 22/Apr/2024

Regards

1 Like
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Same issue for me. Seems to be isolated to my Samsung TVs. They are both running the most recent Plex version (from Jan 2024). Newest server update (1.40.5.8854) doesn’t seem to address this.

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Same here on my LG C1. Very confusing and only related to the LG, on my PC through Web Player everything is working fine. I updated the PLEX LG App just few days ago, seems this was the cause.

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Actually it’s the same behaviour on my LG CX as on my Samsung TVs

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Issue still on Samsung TV’s

Any updates on this issue?

It started as small thing, but it is starting to get annoying for many people now.

Any updates appreciated.

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I am also having this same issue on both my Samsung TV’s.

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