Server Version#: 1.25.2.5319 Player Version#: 5.29.1 Tizen Version#: 6 When streaming videos on my Samsung TV (QN90A), the audio cuts out for a few seconds then appears again for some seconds and then cuts out for several seconds or even minutes. This continuously happens every minute or two. Mai…

any update… did a guinea pig present themselves? : )

Yep. The build @sLumpy sent worked for audio only transcoding to a Samsung TV (Tested several different files with different audio codecs that required audio transcoding). So hopefully that means the fix will be included in a future version of PMS.

Oh that sounds promising ! Is video ok?

AFAIK video wasn’t an issue for this specific report, but video was working fine on the test build as well.

Video was never an issue on Samsung TVs - audio cutouts was the primary issue. That said, it sounds like the test build’s been successful so far. :slightly_smiling_face: Fingers crossed enough positive experiences from this test come in such that sLumpy is able to roll a fix into the next patch/upd…

Thanks a bunch @sLumpy and everyone else who contributed! Cant wait to test it out.

I see same issue even with latest build on my nvidia shield. Audio drop outs randomly though out playback. It’s been happening for about 2 weeks as well.

Is Plex transcoding anything? The Nvidia Shield should be able to direct play nearly everything. If it’s not transcoding then it’s not the same issue as here.

Can confirm that version 1.27.1.5891 does indeed solve my own issue (and hopefully, by extension OP’s). @sLumpy - Thank you for finally pushing this through. Please pass on my thanks to the dev team.

Samsung TV Plex App audio cuts out

Plex Players

sLumpy June 14, 2022, 7:54pm 172

Thanks everyone that helped with testing out the fix. We have added the fix to the latest PMS beta release. Go ahead and give that a try.

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Samsung TV Plex App audio cuts out

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