Scan not Adding Movies after Latest Update? (plexinc/pms-docker:plexpass)

Plex Media Server Metadata & Adding Files
1

Server Version: Plex Media Server v1.41.0.8930-056c2ed26
Platform: Docker Container x86_64 - Debian build

I’ve been running the Plex Docker container without issues for a long time. However, recently, it stopped adding newly added files to the library.

I tried deleting my configuration, library, and container, and then started over from scratch. Plex is now rebuilding the database and adding all my legacy movies, except for the ones I tried to add before I reset everything.

I also tried creating a new library and assigning a folder with the new movie as an individual library, but Plex still won’t add it.

All my files are named according to the PLEX standard, except I’m using underscores (_) instead of spaces. So, I replaced the underscores with spaces in the new movies I’m trying to add and the scan still ignores the new movie: for example, cinema is the main Library…

cinema/i/i_robot_(2004)/i_robot_(2004).mp4
cinema/i/i_robot_(2004)/i_robot_(2004).en.srt

renamed to:
cinema/i/i robot (2004)/i robot (2004).mp4
cinema/i/i robot (2004)/i robot (2004).en.srt

and it still won’t add it to the new database.

Any ideas?

2

What path did you add to your library and can you post your server logs?

3

i created a library called ‘test’ and specified ‘cinema/i/i robot (2004)/’ to see if it gets added to the database but no-go.
which log file specifically?

4

I figured out the issue on my own.

The directory containing the media had the correct file permissions, but the media files themselves inside the directory somehow did not.

Once I changed the file permissions on those media files, the Plex Server was able to add them to the database.