Hey everyone.
The last couple of days my PMS took way too much time to scan a couple of movies. Most of the time the movies wouldn’t even get a cover even if they received every other metadata. I tried various tipps that I found in this board and on reddit without any success (plex dance etc.).
Naming scheme is correct. Media folder is well organized.
Media
-Movies
–Title (year)
—Title
-Series
–Title
—Season 0X
----Title SXXEXX
So today I decided to uninstall PMS and reinstall everything.
My Setup is
Device: Synology 718+ (at 4% CPU and 9% RAM while scanning)
Server Version#: 1.18.8.2468
Player Version#: all up to date
Long story short, problems:
scraping/scanning takes a lot of time compared to like one week ago
no covers most of the time
no pictures for any actor
This is an example of how it looks on most of the movies:
I believe there is a bug. My issue is with music but same issue as you. Incredibly slow scans. I submitted logs. I was asked for my database. This was days ago. I’ve not heard anything as of yet.
Start Plex Refresh all metadata for the one section.
If the caches were compromised and impeding the data retrieval (which can become compromised if interrupted), these steps will clear them out so they can now retrieve the data as they would have initially.
I don’t like having threads with mixed topics but that’s my fault for not speaking up sooner.
Regarding music:
The old Premium Music didn’t require track numbers
With the new mechanism, while not required either there is a big penalty if track numers aren’t provided. The penalty is that all songs in the album must be scanned and fingerprinted then match-tested as a composite unit to find the album,
Current music matching fingerprints first and last numbered track. It then performs the lookup. If a candidate album is found using those two track numbers, the other tracks are checked (not fingerprinted) to finalize the match. If a match cannot be made using fist & last tracks of the album (that directory) then the entire directory contents are fingerprinted and searching begins. It will continue to search until it finds a match score high enough.
This is why I stay with conventional (basic)
Artist / Album-Artist
Album
Number - Title
I can perform a full, library build, from cold, over my 40 Mbps internet (slow), in under 2 hours for all 15,000+ tracks I have
I therefore assert: Curation technique is critical. I use MusicBrainz Picard for that curation. No fancy tagging is needed.
[chuck@lizum ~.503]$ date
Fri 06 Mar 2020 12:57:57 PM EST
[chuck@lizum ~.504]$ make-movie "28 Days Later (2002)"
Making "28 Days Later (2002)}"
Done
[chuck@lizum ~.505]$
Have you cleared out ALL the data and agents as instructed above THEN
moved a movie OUT from where monitored, Scan files, Empty Trash, Clean Bundles , move the file back INTO position, Scanned again (Plex Dance) and see if it will match again as new?
Just finished this progress again, just to be sure I didn’t miss anything.
As I type its scanning one movie for 5 minutes without any visible progress. Meanwhile another movie “finished” scanning without any metadata.
So the problem continues to ruin the start of the weekend for me