When you install, yes I do mean to also start it.
The nice thing about PMS is:
Now I can’t access the server settings anymore. The two libraries I re-setup lay night are still available, but I can’t get to the server settings to add other libraries.
Stop the server.
Make a tar.gz of the logs and attach it please
PMS-Logs.tar.gz (7.1 MB)
Wow. your machine is so active there is nothing remaining from the startup.
When it is next idle (or can be stopped):
I am seeing this machine as very loaded up
3200 passmarks (the i7 960)
intro detection and new media ?
great, i am OK, Thanks
Hi Chuckpa, are you able to reset my cert too please?
@ChuckPA I have the same issue as all those users. What do I need to do?
Ports are correctly forwarded and have been for literally years.
I get this in the logs when shared users try to connect: CERT: incomplete TLS handshake: sslv3 alert certificate unknown
Yes, doing what you said before recreated a new server, which I added two libraries to: Movies & TV Shows. I have a lot so it scraped them all. I was going to add Music (also a lot), but can’t.
You are no longer having any of the issues here.
Between the processor and the OS, PMS is timing out while trying to perform its normal tasks.
This CPU, while dated, has about the same passmark score as NAS CPUs which are able to run PMS properly.
Therefore, I conclude, which is often the case, Mint is the problem.
In all other cases where Mint systems have had inexplicable problems, installing clean Ubuntu or Debian immediately resolved those problems.
Thus, I cannot continue to provide support for this OS because it is not supported.
Oct 10, 2020 01:33:56.400 [0x7fcd07b04700] INFO - Plex Media Server v1.20.2.3402-0fec14d92 - Linux Mint PC x86_64 - build: linux-x86_64 debian - GMT -04:00
Oct 10, 2020 01:33:56.400 [0x7fcd07b04700] INFO - Linux version: 18.3 (Sylvia), language: en-US
Oct 10, 2020 01:33:56.400 [0x7fcd07b04700] INFO - Processor Intel(R) Core(TM) i7 CPU 960 @ 3.20GHz
Oct 10, 2020 01:34:07.424 [0x7fcc5b7fe700] DEBUG - Request: [127.0.0.1:50238 (Loopback)] GET /player/proxy/poll?deviceClass=pc&protocolVersion=3&protocolCapabilities=timeline%2Cplayback%2Cnavigation%2Cmirror%2Cplayqueues&timeout=1 (4 live) GZIP Signed-in Token (thompsondc)
Oct 10, 2020 01:34:07.424 [0x7fcc5b7fe700] DEBUG - Content-Length is -1 (of total: -1).
Oct 10, 2020 01:34:11.450 [0x7fccd27fc700] ERROR - Error issuing curl_easy_perform(handle): 28
Oct 10, 2020 01:34:11.450 [0x7fccd27fc700] DEBUG - HTTP simulating 408 after curl timeout
Oct 10, 2020 01:34:11.450 [0x7fccd27fc700] ERROR - Metadata /system/agents/media/get request failed with code: 408: http://127.0.0.1:37115/system/agents/media/get?guid=com%2Eplexapp%2Eagents%2Ethetvdb%3A%2F%2F73693%2F1%2F8%3Flang%3Den&mediaType=4&url=metadata%3A%2F%2Fseasons%2F1%2Fepisodes%2F8%2Fthumbs%2Fcom%2Eplexapp%2Eagents%2Ethetvdb_0a03b263a2d1bd2609a4e8448bcaccb8f2d5ef3a
Oct 10, 2020 01:34:11.450 [0x7fccd27fc700] DEBUG - Calculated media file path for path [metadata://seasons/1/episodes/8/thumbs/com.plexapp.agents.thetvdb_0a03b263a2d1bd2609a4e8448bcaccb8f2d5ef3a]: ["/var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Metadata/TV Shows/1/2a43fa520ad091c1989fc7d487efef6bf911d3b.bundle/Contents/_combined/seasons/1/episodes/8/thumbs/com.plexapp.agents.thetvdb_0a03b263a2d1bd2609a4e8448bcaccb8f2d5ef3a"]
Honestly, that feels a bit defeatist. Everything was running perfectly fine on this machine, mint, etc… Until I installed PMS 1.20.2.3402. Additionally, nothing else has gone wrong with the machine or OS.
I know it’s an old CPU, which is why I’ve been waiting until we have another drive too move to our new QNAP TS-453D. We only have one 12TB storage drive, so I need another to put in the NAS, to let it format for itself. Then, copy all the data to it, and then format the original drive to be a raid 1 copy.
But, like I said, it’s not happening until Xmas. I think we can live without the other libraries until then.
Thanks for everything. I know you guys work hard, and spend 99% of your time on complaints (90% of which are from ungrateful users).
In a way, this instance of the server has been defeated. There is nothing I can effect from here to make it work.
The only thing I can suggest now is:
should you need space
If there is insufficient space in /var/lib to hold both instances, be certain to copy the Databases directory and Preferences.xml to a safe place .
I shut down my server for one night, but after that I still have same problem. Should I have to wait more? Other things to do?
I let the server off many days and it’s still not OK. Please help.
After reinstall on TrueNAS, Plex allows the connection (secured) and after roughly 30 minutes all stops with The server “” does not allow secure connections. This happens from the same network and the logs don’t indicate anything. Tried reinstall, deleting previous servers, etc. Pls help
Edit: For some reason the port needed to be change on my host side. Strange.
Wasn’t related for me nvm
I’m having the same/similar issue after migrating my windows server to a linux docker. I suspect a certificate issue so if mine could be reset too I’d really appreciate it. I’m guessing it’s trying to point to the old server on a separate IP which is now removed. Thanks!
Edit: Not sure if anyone’s done anything but all connections seem secure now.
Apologies for being another me-too post here, but I’m having the same issue. I can only connect to Plex running on a QNAP via insecure connections. Secure used to work until past month or so.
hey Chuck, sorry to pile on, but i understand that people having the same problem as myself have pinged you here and you reset their certificate so https works again?
happened to me some time in the last 3 months also. i went trough all the comments and i also can’t find the certificate stored on my server.
i’m running TrueNAS 12 and have checked the entire network multiple times in the past months. i’ll really appreciate any help
