Seperate 4k Library?

This is a maddening bug with Plex - that it isn’t more proactive about updating previously-known entries, even after they are completely removed from that library.

First off: I assume you’ve separated the paths for each Movies library, specific to their path in your file system - one pointing to Media/Movies/SD Movies, one to Media/Movies/HD Movies, and one to Media/Movies/UHD Movies (effectively correct?)

To get Plex to kill off the now-obsolete entries in your (existing) “Movies” library, and allow you to focus on them only in your (new) “UHD Movies” library, you’ll need to do The Plex Dance™.

Some details here - but in effect:

  1. Remove TV Show/Movie from Library folder
    Move to temporary folder, or similar; somewhere outside of known hierarchy, where it can’t be “seen” by Plex
  2. {specific Library} -> Scan Library files
  3. {server} -> {manage server} -> Empty trash
  4. {server} -> {manage server} -> Clean bundles
    For more details on the Scan library files, Empty trash, and Clean bundles actions, see: https://support.plex.tv/hc/en-us/articles/200392106-Library-Actions
  5. Bring names and structure of local media assets into compliance
    Focus on desired Name, Show Title, Season, etc. - and ensure you are adhering to the expected nomenclature for Movies and TV Shows
  6. Replace the corrected TV Show/Movie back into your Library folder
    In other words, move your entries back into the expected hierarchy location
  7. {specific Library} -> Scan Library files … once again

All Steps. In Order. No Shortcuts.

NOTE: The following data is lost when you do the Plex Dance (not comprehensive; there may be more…)

  • Any custom edits you’ve made to an item (tags, ratings, labels, etc.) is lost
  • Any tracks you’ve added to a Playlist will be removed from the Playlist
  • Play history is lost
  • ‘Date Added’ is changed (to the newly-scanned date; i.e. “just now”)