Server Not Available on LG Client

Plex Players
1

Server Version#: 1.41.3.9314
Player Version#: 5.90.1

Plex server and client work fine on Windows and Sony TV, respectively. However, after the installation of a LG soundbar and LG’s thin client on smartphone, the LG TV error is “server not available” when trying to access content on server.

Both server and LG device are on same 5Ghz network. Plex security settings have been changed/tested. I’ve uninstalled/reinstalled the Plex server and client app many times yet I can’t get access to content.

Please advise. Thanks.

<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled>

2

my similar problem was solved by setting the DNS in the TV’s network settings to a static 8.8.8.8
I was able to connect instantly
Hope this will help

3

Thanks. Changing the DNS fixed my issue.