Server shuts down (crashes fault code s1003) when I play specific files with specific user (main)

Plex Media Server
1

Server Version#:4.100.1
Player Version#: all devices, al browsers
Log added

Plex server just shuts down.
When I play a certain file (actualy an entire season) the server just shuts down.
I played the first 15 episodes, but now I cant play a single one of them.
All other movies and series run fine, its just this one season.
Deleted them and replaced them with no solution

The files play perfectly on VLC
BUT when I play them logged on with another user, they play fine.

So the problem seems to be user based.
The error code the player displays is s1003.
Windows says thats en error in “the local time settings”
But like I said, all devices (TV’s, Smartphone, all browers,) but working on another user.
Plex Media Server Logs_2023-04-30_08-07-36.zip (3.5 MB)

2

First of all, does this forum actualy have Plex staff looking or is this a pure a community help/support group?

Issue nr1.
I had to make a new account to be ably to post anything.
For some reason when I login to the forum (yes this thing here) I can’t do anything anymore.
no buttons work, scrolling doesnt work, nothing.

issue nr2
I’m sure they have nothing in common, but my plex server shuts down, when I play specific files BUT thats user based.
When I change user, the files play fine, and no crashes.
More info on that post here

I hope anyone can help me with this.
thanks

3

Have you checked for database corruption? https://support.plex.tv/articles/repair-a-corrupted-database/

I don’t see anything wrong with your xSpineyx account on forum

4

Thanks for the reply.

With the account i’ve just tryed to log in on my work with chrome, and the same effect.
Now tried it with edge, and here it seems to work.
So It seems to be related to chrome for some reason.

Back OT
Maybe some small info
The crash is like this,
You see the plex server icon at your running programs (next to the clock)
When I play the files, the icon just disappears when mouse over.
The player still tries to connect and ends up with the s1003 code.

Since I can watch all my episodes just by changing to another user (not my main user but an extra I added,) I din’t feel like the server itself is corrupted.
But I will try these steps.