So I changed my password - forcing logout on all devices - following the security leak. I can logon in Chrome and Edge on two different PCs and my mobile phone. All these devices are currently on my home WiFi. Unfortunately neither PC can see my server. I get “[Servername] is currently unavailable…

[image] TheTwickerman: Unfortunately neither PC can see my server. “Logging out all devices” during the password change does also affect your server. You need to re-claim it into your plex account. See Unable to access server after password reset - #116 by OttoKerner

Thanks Otto. This seems a lot of trouble to put users through after suggesting they logout because their account data has been compromised. You’d think there would be a more user-friendly message. And it’s odd that the iPhone apps have no issues! I am not at all comfortable with performing registr…

[image] TheTwickerman: I am not at all comfortable with performing registry edits!!! My linked post contains a method that works around a direct registry edit.

Indeed - I appreciate the help - but it’s still a regedit that’s required following a routine password reset. That seems very user unfriendly. No?

I need to clarify something. The server is actually running on a NAS. How will a regedit on one of the PCs affect the server?

[image] TheTwickerman: The server is actually running on a NAS. How will a regedit on one of the PCs affect the server? It won’t. What brand of NAS?

[image] Synology FAQ - Questions, Answers, and How-To's Tips, Tricks & How-Tos FAQ 15: Claiming & Connecting to a troublesome Synology server This FAQ is for those situations where the normal claim process has failed. There are multiple techniques to accompl…

Thanks Otto. I will investigate that. As I said - it’s odd that it works perfectly on iPhone - yet the login/authorisation process on PCs appear broken. Hopefully this FAQ will provide an answer.

<SMUG_MODE> I managed to fix it without reinstalling! I went explicitly to http://{my_local_NAS_IP_address]:32400/web I followed the instructions to re-login. Then I clicked the button to “reclaim” the server. Hey-presto! </SMUG_MODE>

Server unavailable on PCs after password change (iPhone working)

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OttoKerner September 9, 2025, 1:59pm 9

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Server unavailable on PCs after password change (iPhone working)

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