[Plex kvalita] When playing remotely, Plex shows me encoding and playback in low resolution. The internet on both sides is fast and stable enough, the end device can play MKV video format. Playback is set to 12 Mbps everywhere and Direct Play and Direct Stream are enabled. Why is encoding happenin…

[image] The Basics of Remote Access Troubleshooting Tips, Tricks & How-Tos When it comes to remote access, there’s a lot of different factors which can impact your setup. Some are under your own control, others not so much. First off… there’s a dedicated supp…

Unfortunately I didn’t find the answer there. I have no problem connecting outside my network, it works. I just don’t know why all remote streams are being encoded.

[image] MiLaCzech: I have no problem connecting outside my network, it works. Most likely, your remote connections are only using a relay connection , because your server is not directly accessible from the outside.

Yes, apparently Plex works remotely for me via Relay. That’s why I have a 2 Mbps limit. Hopefully I’ll be able to get it working, I haven’t moved on with it even after 2 hours today. It still says “Not available outside your network” and “You are currently allowed remote access via a manually specif…

As for finding answers in the troubleshooting guide… To what output have you tested the different steps? e.g. – have you configured a manual port forward and are you able to see/access it from outside your home network (e.g. using a service like canyouseeme.org )? do the WAN IP recognized from ou…

By gradual elimination method and a little help from UI I came to the conclusion that my problem is so-called double NAT. I have a modem and a router connected to it and this may be the problem. I will try to set up port forwarding on both devices, or switch the modem to bridge mode.

Problem SOLVED. It was in double NAT. Now everything works smoothly. Thank you all for the help.

Setting up video streaming outside your home network

General Discussions

OttoKerner March 25, 2025, 12:33pm 2

Topic		Replies	Views
Cannot Remote Stream Remote Access server-windows	8	130	January 17, 2026
Plex Transcoding and Remote access issues Plex Media Server server-qnap	14	261	October 1, 2023
Please Help: problems sharing media, transcoding General Discussions	33	399	September 16, 2022
Direct access enabled but still going through relay (?) (UPDATE: NordVPN partial to blame) Remote Access server-windows	4	96	February 9, 2025
Plex remote play General Discussions	3	111	October 28, 2023

Setting up video streaming outside your home network

Related topics