Server Version#: 1.25.7.5604
Player Version#: 5.34.1
OS: Vidaa 5.x
TV: Hisense U8GQ (EU Model)
I also have this common issue with Plex + Hisense, all my artworks are just grey boxes with text, the artwork works fine via smartphone or webplayer.
All of my HDR10+ test files only show a black screen, with audio only via directplay. While they work via forced directstream, but than only in HDR10 mode, without any dynamic HDR10+ data?
In contrast the Vidaa media player can play all of them fine and switches into HDR10+ mode correctly. The only difference is that Plex player setups a HDR10 + 10bit playback, while media player is HDR10+ + 8bit?
I also noticed severe stutter in some of my 1080p files and again same files plays smooth via the Vidaa media player.
So it seems the plex player lacks some optimization, features that the default Vidaa player has. Is there a way to let Plex use the default TV media player?
I also sometimes got “out of memory” error while trying to play some other HDR10 files.