Shared media subtitles on by default

I share media with my friend. On my end subtitles subtitles work automatically, but if my friends plays the media subs don’t turn on automatically even though the settings(server and account) say it should. The friend does see the subtitles and can activate them manually. I have tried it with new media, where it shouldn’t be remembering me manually selecting subs.

It is a minor annoyance, but I can’t seem to fix it. The problem occurs both on the web player and on the plex app on an ipad while streaming.
Server settings:


Friends settings:

Subs are available:

see Managed user account can't set subtitles and audio language

I am very glad I found this recent post and the link from @OttoKerner

Same problem here and it costed me a lot of time to figure it out what this problem could be.

Maybe I will try the workaround, but I think it’s better to wait for the next server release that should fix this issue.

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