Server Version#: Player Version#: So just got the shield experience 9 upgrade and my plex media server has ‘vanished’ When I go into the plex app settings page the section for the plex server is blank (no options for starting or stopping the server or the storage setting) Have tried multiple r…

[image] anon18523487: We are looking into this. Can those of you affected confirm if you had moved your data folder to an external location (sd card or usb drive)? There appears to be an issue accessing that storage. My PMS is in Adopted Storage on an external SSD.

I confirm I’m using an external ssd for plex (non formatted as internal).

Same issue here Data resides on external storage

@anon18523487 I am using an external USB drive as well. I cannot recall moving a Data folder, but I connected it before the first time I setup PMS and allowed PMS to do what it needed to use it. It was working fine pre 9.0 upgrade. I tried disconnecting the external drive once, just to see if PMS mi…

I am using the internal storage of my nVidia Shield TV Pro (2019) and also have this issue. I have tried everything from setting permissions to stopping/starting the app(s), to even reinstalling the entire Shield. Now not only does Plex not work, I guess all my settings are gone as well!

This fixed PMS not being able to find files, thank you!

Older version of what? Can you please explain to us newbies?

Downgrading didn’t work for me

Yes moved to external ssd (not adopted)

Shield experience 9 upgrade, server dissapeared

Plex Media Server

RxBrad January 12, 2022, 8:18pm 46

It took some doing, but downgrading to 1.24.5.5173 over ADB got it working again for me.

Shield Pro 2019 with PMS installed on external SSD Adopted Storage.

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Shield experience 9 upgrade, server dissapeared

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