@BigWheel I have PMS as version 1.25.3.5385 (smb). Google Play store did show an Update Available for PMS after I installed Experience 9.0. I updated and now I have PMS as version 1.25.3.5385 (smb), updated on Jan 5, 2022. My player is version 8.28.0.30077.
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@belcbilc so you are still having issue with newest available version of server?
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someone from Nvidia answer here
https://www.nvidia.com/en-us/geforce/forums/shield-tv/9/481528/shield-experience-9-has-made-plex-media-server-sto/
Can you try this older version:
There is an SDK missmatch with the latest released plex server. We have a war in the 9.0+ hotFix so you can either try the hotfix or the older version of PMS above.
i sign up for the 9.0+ hotfix
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Correct, BigWheel. I have the latest available PMS version and I cannot start the Plex Media Server.
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Seems to me most people having the issue here are using usb storage in a non unified storage. This is also my case. The file permissions by itself did not fix the issue, maybe I need to do something else, not sure what else.
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Was going to post but freshprince already did.
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Anyone try the hotfix yet?
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Apparently as I was told the core of the sdk issue is related to the permission changes on external storage that came with android 11 which explains why mine works.
The roll back file will work as will the upcoming hot fix.
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I have an external SSD as Adopted Storage with PMS on it. I can’t get PMS to start (running the latest version).
Oddly enough, at first it didn’t work, when the update installed. I noted the latest PMS version in my pending app updates, so I manually updated. Then it worked… until I put my Shield to sleep. Then PMS disappeared from all my devices, and I can’t get it back.
I keep trying to downgrade as noted above, but it won’t let me install the APK. Simply says “Not Installed”.
I’ve also updated the files permissions to always, and rebooted a few times, with no luck.
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I signed up for the 9.0+hotfix but haven’t yet received it. I also tried installing 1.24.5.5173 on the TV Shield Pro 2019 with 9.0 – it wouldn’t finish the installation. I can get to opening the APK via FS app, unknown sources allowed, it starts installing, finishes in a few minutes and says “App not installed.” That’s it.
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Same here, after update it stopped working. Also using USB storage. I can get PMS installed if I uncheck the option to enable server. That brings up the default menu. But once i choose to enable in settings im stuck in the Please Wait screen. I can see the new PMS install show up on my plex account but it is empty.
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Nvidia told me to install an older version “ add -r to their adb command: adb install -r.”
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Well, that’s not particularly helpful to most of us, Nvidia, without a lot more explanation…
EDIT: That said, after Googling how to to ADB over network on the Shield, I tried it, and it worked.
Of note, you also need the -d flag along with -r. Once I got it installed, my libraries connected again, but I had to scan for files in all of them, since they showed up as empty.
C:\Android>adb install -r com.plexapp.mediaserver.smb_1.24.5.5173_(smb)-1119951202_minAPI23(arm64-v8a)(nodpi)_apkmirror.com.apk
Performing Streamed Install
adb: failed to install com.plexapp.mediaserver.smb_1.24.5.5173_(smb)-1119951202_minAPI23(arm64-v8a)(nodpi)_apkmirror.com.apk: Failure [INSTALL_FAILED_VERSION_DOWNGRADE]
C:\Android>adb install -r -d com.plexapp.mediaserver.smb_1.24.5.5173_(smb)-1119951202_minAPI23(arm64-v8a)(nodpi)_apkmirror.com.apk
Performing Streamed Install
Success
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There a post on NVIDIA forum that they are in contact with Plex, and Plex is working an update to fix this. Fingers crossed.
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We are looking into this. Can those of you affected confirm if you had moved your data folder to an external location (sd card or usb drive)? There appears to be an issue accessing that storage.
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I confirm this is my case.
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My PMS is in Adopted Storage on an external SSD.
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I confirm I’m using an external ssd for plex (non formatted as internal).
Same issue here
Data resides on external storage
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@anon18523487 I am using an external USB drive as well. I cannot recall moving a Data folder, but I connected it before the first time I setup PMS and allowed PMS to do what it needed to use it. It was working fine pre 9.0 upgrade. I tried disconnecting the external drive once, just to see if PMS might try starting, but it didn’t.
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