SHIELD Plex Media Server suddenly stops searching for content automatically

which PC did you get?

Beelink S12 Pro

The S13 was also released recently, not sure how much better it is at Plex stuff, but it does have a better processor

EDIT: Oh, one other thing I changed, I moved my Movies library from /NVIDIA_SHIELD/Movies to just /Movies. Not sure if that was a factor here but I did want to mention that just in case.

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So are we just not going to get any info on this issue?

Same Problem here with Plex Media Server 1.41.3.9292.
@drzoidberg33 can you help for fix the auto search?

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@Plex Team: Please help, old Plex Version works fine, newer one not.

Any updates on this?

Anyone figured out a fix?

I’ve found that manual update in Shield Plex app often does show a change. I need to stop the app and after reopen the new files show.

It sucks, please @Plex Team. Please fix this!

Has anyone got server logs?

Here is an example (just copied 1 file, nothing appeared in plex).
Plex Media Server.log (1.7 MB)

Out of interest what settings do people have within Settings > Library?

I have set…

Scan my library automatically: disabled
Run a partial scan when changes are detected: enabled
scan my library periodically: enabled.

I have a few tv episodes that I need to add to my library tonight.

my settings :

Scan my library automatically: enabled
Run a partial scan when changes are detected: enabled
Scan my library periodically: enabled (15min)

Thank you. On my old server I just did a manual scan, never bothered with the auto scan feature.

I will try that out tonight

I tried tonight, not too sure that this will help @drzoidberg33.

My setup is Nvidia shield pro 2019, Plex Server # 1.41.4.9380, media files are stored on a NAS.

NAS drive is setup on the Shield as a mounted network storage.

20:59
Log files deleted

/NAS/TV_Shows/Show Folder < Created
/NAS/TV_Shows/Show Folder/Season 1 < Created

File transfer to NAS started

21:10
File transfer to NAS finished

21:15
No log files
Library not automatically updated

21:30
No log files
Library not automatically updated

21:31
Manual scan started
Season appears in Recently Added
Log files created (analysis, scanner matcher, credits and statistics)

I have tried with almost every combination, but nothings works unfortunately.
I have the same problem as described in this thread so hopefully Plex soon will step in an look at a fix, since i don’t think there is much we can do.

@drzoidberg33 Any News from your end?

@drzoidberg33 just for further info, I added another season in to the show folder that I created the other day.

It was left for over 2 hours, and the season never appeared. When my maintenance window kicked in at 00:00 (Update all libraries during maintenance is enabled on my server) the season appeared.

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