Shield TV Pro is slow and unresponsive in Plex

Plex Players
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1

Server Version#: 1.25.2.5319
Player Version#: 8.28.0.30077

I got a Shield TV Pro recently and for the most part it’s the best 4K streaming device I’ve used. But in Plex I’m having a lot of issues. They may not be specific to Plex, but it’s the only app I use on it.
From time to time the system will totally freeze requiring a hard restart.
Often, just about every day I use it, there are times that it will take 5 seconds, to over a minute for the system respond to a button press on the remote. If I’m patient it will eventually sort out whatever the problem is and will go back to mostly normal, if not a little slow, operation.

Also I have the same issue as another user posted here.
https://forums.plex.tv/t/shield-tv-pro-with-plex-player-8-28-videos-start-but-never-actually-play/769350/2

I’d like to use the server capabilities to run a backup server, but can’t imagine how that would work given the performance issues.

Any suggestions?
Thank you!

2

You and me both buddy. Plex just freezes and locks up, and can’t find a reason or solution to this problem.

3

Your not clear on weather Plex Server or Plex Client that your having an issue with.

4

Are you referring to me or Plex_n_Chill?
For me, it’s definitely the Plex client on the Shield. A force quit of the Plex app always resolves the issue. None of my other Plex clients have issues like this.

5

Are you running a beta or the official from the Play store? Might try a different version.

6

Running the official from the play store. Do you have to side-load the beta, or do you sign up for Beta access in the Play Store?

7

I download it and copy it over to the shield. You can enable network access in shield and then you can access it \IP Address from a Windows machine.