show keeps disappearing from TV shows view

Hi
I have a folder named ‘Ghost in the Shell: Stand Alone Complex’ containing each of the episodes of that show. i have another folder named ‘Ghost in the Shell: S.A.C. 2nd GIG’ with each of the episodes in it but I cannot get this folder to show up permanently in the view.

I’ve tried renaming the folder and each time it shows up briefly and then disappears when i click ‘TV Shows: Update Library’.

Does anyone have any ideas as to how I can get this show to appear as part of my library?

Thanks

Plex uses TheTVDB for tv show metadata.
GITS SAC is one show with 2 seasons
the “2nd Gig” is not a separate show but simply ‘season 2’ of GITS SAC
http://thetvdb.com/?tab=series&id=73749&lid=7

So organise and name your files and folders accordingly.

  1. Look up your show on TheTVDB
  2. Take the title as it is used on TheTVDB. If there is something in parentheses, take that too. If the title contains invalid characters (depends on your file system), like § : % *, simply leave them out.
  3. Check the naming and the folder structure of your show. Name the top folder of the show exactly after the title on TheTVDB. No abbreviations. No additional subfolders. No aliases.
  4. Name the episode files according to the above linked naming guide. Use the same title as for the top folder. Show's Title - s01e01 - additional info.ext (’- additional info’ can be left out)
  5. After you corrected the naming and folder structure, perform the Plex Dance with all files for this show.

Filebot can make the necessary adjustments in a very short time.