Shows with no information or poster

[ManofWar]

Server Version#: 4.30.2
Player Version#:
An anime called “assassination classroom” is not recognized in plex.
By saying “not recognized” I mean there is no info about the show, no banner nor poster. nothing.
What can I do?

[tom80H]

Could you share the exact structure and naming of your files?
I take it you’re talking about adding the tv series/anime to a tv show library?

[ManofWar]

@tom80H

[ManofWar]

I wanted to put anime in a diffrent folder in plex but there is no option to do that. only tv shows movies and other.

[tom80H]

You can have multiple tv show libraries… e.g. one called “TV Shows” and one called “Anime”. That is except you’re running your Plex Media Server on a WD MyCloud Home NAS as your server.

If you named the episode files same as that special… fixing the naming should also fix your issue.
Naming should look like this:

TV Shows    <- the folder linked to your Plex library
  Assassination Classroom
    Season 00   <- can also be named "Specials"
      Assassination Classroom - s00e02 - Meeting Time.ext
    Season 01
      Assassination Classroom - s01e01 - Assassination Time.ext
      Assassination Classroom - s01e02.ext   <- the episode title in your file name is optional and will be ignored by Plex
      ...
      Assassination Classroom - s01e22.ext

No need to add a year in the show’s folder name

As you have those files already linked in Plex, you might need to do a “Plex Dance” to make Plex clear its cached information / fingerprint and prevent it from re-associating it incorrectly.
That being said… as the files seem not to have matched at all you could be ok to do a mere library scan after fixing your file names.

Plex Dance steps are:

1. move the folders/files in question outside the folder monitored by Plex
2. scan library files (library context menu: Scan Library Files)
3. empty trash (library context menu: Manage Library > Empty Trash)
4. clean bundles (Settings > Server > Manage > Troubleshooting > Clean Bundles)
5. fix the file names / folder structure and return the files to their target location
6. scan library files (again)

Edit: fixed step 4

[ManofWar]

@tom80H

Plex

Where can I find clear bundles? I can’t find it.

[tom80H]

My bad… it’s under Settings > Server > Manage > Troubleshooting… and it’s called Clean Bundles

[ManofWar]

Did all the steps, same as before.
This is how it looks.

[tom80H]

So… they’re still named incorrectly.
episode files should have the show name in them – not just the sXXeYY section.
Also… Plex will ignore the content of 1 [...] section – that doesn’t automatically translate to Plex ignoring them in the dozen

See the example naming structure from above.

[ManofWar]

Did all the steps again, but the same problem problem occurs .

[ManofWar]

[ManofWar]

You wont guess what did the trick. ■■■■. It was the [2016] in the file name the did the problem.

[ManofWar]

Thank you so much for the help Tom. Have a great day!