Since Password Reset Can't Access My Content from Synology DS220j

[CoolHappyGuy]

Server Version#:1.25.2.5319-7000
Player Version#:
I did the password reset as recommended from Plex and signed in with the new password on my devices (Android & Roku).

I have my media content stored on a Synology DS220j NAS. I cleared my browser’s cache and signed into my NAS. When I launch the package in my NAS, it directs me to my Plex account. When I click on Your Media, the response is Get Plex Media Server. This is where I’m confused. I thought the Plex package installed on my Synology NAS was the Plex Media Server. Do I need to upgrade/reinstall the Synology PMS package? Or do I need to adjust some Synology setting?

How do I get access to my media back? Thanks in advance for your help.

[ChuckPa]

Synology FAQ - Questions, Answers, and How-To's

FAQ 25: Reclaiming a lost server This How-To is better than the nuclear option of starting over. DSM 7 To reclaim a “lost” server. (lost / locked out / password reset) Uninstall the package with the “KEEP” option. Reinstall the same package again, selecting the “Plex Claim Token” option Click the “Get Plex Claim Token” link Browser will open showing new claim token Click “COPY” Return to installer window PASTE the claim token in the small box [Screenshot from 2022-08-3…

[CoolHappyGuy]

Thanks! My Synology can now access the Plex Media Server from all of my clients. I opened this post in connection to my WIN10 laptop. This laptop has the DVD drive that is necessary to upload content.

I want to fill in the gaps to the solution you proposed. Some tips:

*Start off by downloading the Arm 8 Plex Media Server when re-directed by the Plex package.

• Do NOT use the Synology Beta version of Plex. It’s not ready for prime time. Manually install the above downloaded package.

*After the successful (re)install of the Plex Media Server. You should see the following instructions (attached image).

• You should be in business. If Plex Media Server still does not show your content, come back later. It might take a while to Sync.

Thanks again for your response. I hope this thread proves useful.

[ChuckPa]

@CoolHappyGuy

Do NOT use the Synology Beta version of Plex. It’s not ready for prime time. Manually install the above downloaded package.

If you’re referring to PMS 1.21.0.3744 “Synology’s Beta” …

Yeah, that was ONLY valid for DSM 7 BETA. It doesn’t work anymore and they won’t update it.

Did the instructions in the linked post help you through it all OK?

[CoolHappyGuy]

Yes, the instructions were very helpful.

I’m not sure why the Synology Beta package still shows up. When I went from DSM 6 to 7, installing the Beta did more harm than good.

Thanks again for your help.