Smart Collection Issue

Server Version#: 1.25.2.5319
Player Version#: All my clients

I recently learned how to create “smart collections”. Very cool feature…especially once they expose things like audio types to the filters!

However, in my “learning” I mistakenly made a smart collection that contained my ENTIRE movie library somehow. I deleted the collection but it stuck. If I click on the “collections” option at the top of my library screen it just lists my entire library. I went into Tautulli and looked at my library (and entire server) stats and made sure I deleted ALL collections that existed in that library. That made the “Collections” tab go away once I restarted the server.

So starting from scratch with no collections at all I created a new Smart Collection. It immediately found 47 titles that matched my filter. I saved it as the desired name and went back to my library. Restarting the server again made the “Collections” tab reappear as expected. If I click on it, ALL my movies are once again there.

If I look in the “Collections” tab or the “Library” tab they both show the newly created collection I made within the library as if I have two “Library” tabs.

If I go to the library and try to filter it by “Collection” it doesn’t show any there.

I’m at a loss. If anyone has an idea what could be causing this I’m all ears! Thanks!

To correct this, you may need to restore defaults for Plex Web:
Settings → Plex Web → Debug → Reset Defaults

This doesn’t affect your server configuration, it just clears all of Plex Web’s config data; you’ll have to reconfigure Plex Web after doing this (pick your default server, select pinned libraries, etc…).

As far as I know, you can only filter by manually-created collections using that filter (or the same option in Advanced Filters). At least, that’s how it works on my own server.

1 Like

Bingo! Nailed it!

I was using Plex for Windows, but same idea…go to debug and reset it.

Thanks and Merry Christmas!

1 Like

You’re welcome, and Merry Christmas to you as well!

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