That didnt work either. Says my server is offline however its not. I can see it everywhere when im on my lan
Iām not sure if my symptoms are exactly the same, or not:
- My Linux server is fully accessible outside my network, always shows a green check-mark on the remote access page.
- I have selected Network settings āSecure Connections Preferred.ā
- I also use a Linux Router, and I manually specify a port-forward. Itās been working for several years without any issues whatsoever, till now.
- Locally I can access everything without any issues, even secure connections with all my devices.
- Remotely, I get the message when using the web client, "The server ānas2ā does not allow secure connections. If I click āAllow Insecure Connectionsā I can access my nas non-securely. i.e. via http
- This is true on multiple browsers.
- I have deleted my server, and re-assocated it with my account twice now. Deleted all unused or old clients. No differences noted.
ā¦ always same behaviourā¦
I ran the SSL command above, and I get a lot of outputā¦ Not sure if I should append all that to my post, or even if itās relevant.
Iām looking at Plex.tv. From Plex.tvās perspective, it hasnāt contacted yet.
Please manually grab and check the server logs.
Do you see valid SSL certificate body ?
Do you see any error returns
Do you have both ca.crt and certificate.p12 in the Plex Media Server/Cache directory?
Would you attach your logs please?
sorryā¦check for what?
In your logs, upon restarting Plex, does it connect to Plex.tv correctly?
MyPlex does not return 429 errors?
rebooted server. looked at the logs and didnt see anything jump out. Still doing same thing. PLex.tv works fine. Plex Media Server Logs_2020-10-10_16-48-23.zip (2.4 MB)
@ChuckPa Can you tell if my server has ever registered with Plex and gotten a cert? Iāve been having lots of problems over the last month but canāt be certain they are related to this. Server name is NewPlex
Plex Media Server.log (405.7 KB)
Please turn off VERBOSE logging and keep it off unless requested.
It rarely is of help and in almost all cases makes matters 25x worse due to the volume.
Your server did contact plex.tv
It did not ask for a new certificate.
Please check under Plex Media Server/Cache for both ca.crt and certificate.p12
If both are there. rename them and add -old (save for debugging if needed)
Now restart PMS.
It should request the certificate and put you back to right.
I say this because nowhere in the startup is it actively throttling you.
i canāt read that, Your LANG encoding is causing me to get Chinese (UTF-16 Unicode)
Please download and attach the ZIP ?
The ZIP protects it better,
Got it. I think your suggestion for jimhorner67 worked for me, though. Certs needed to be deleted after i rebuilt my server i guess.
printgeek it didnāt help. youāve got LANG / locale not right. you might want to regen your locale tables
As for reset?
Which one? I see 2x NewPlex and a MobileServer
i know you guys hate people like meā¦but how do i get to /cache
Jim,
In linux, /var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Cache.
hopefully the same on BSD ?
mobileserver is old, you can delete that one. One of the NewPlex is old, too. Looking into regenerating my locale now
- Dupe removed - Old removed
- Cert reset
- You may restart now
i assume i need to go into shell ā¦tells me command not found
Awesome, thanks for your help
@ChuckPa Hi, Iāve been trying to get your attention 
Iām on a synology. I canāt get remote access to connect to plex.tv
Iāve already renamed the cert filesā¦
I can attach logs, etc. Just need to know when to start/stop server etc
- Valid SSL Body, yes
- Error returns:
CERT: incomplete TLS handshake: stream truncated (repeated in pairs) - Both certificates appear to be in my /Cache folder
Is there any way to send you my logs privately? or are these specific files out of the logs you actually need?
