I am aware on how to name specials and followed the guide on plex’s FAQ page and its still not grabbing info for the episode (it shows up in season “Special” instead of season 1, but only says EPISODE 1 and has no info)
The show in question is Voltron: Defender of the Universe
I have it as follows
/Voltron: Defender of the Universe/Specials/Voltron Defender of the Universe - s00e01.avi
I named it exactly as it is on TVDB but it still wont grab the info. Am I doing something wrong?
Is the file in mp4/m4v format?
If so, it may have embedded metadata which overrride the information from TheTVDB.
Remedy for that:
Go to Settings - Server - Agents - Shows - TheTVDB
In there, grab the line ‘Local Media Assets’ with your mouse and drag it downwards, so it ends up being at the bottom of the stack of active agents.
Repeat the same under
Settings - Server - Agents - Shows - TheMovieDatabase
+
Settings - Server - Agents - Movies - Plex Movie
+
Settings - Server - Agents - Movies - TheMovieDatabase
Have you performed the Plex Dance with the episode?
that did it! Thank you SOOOOOOOO much
@mattdeezly1996 said:
I am aware on how to name specials and followed the guide on plex’s FAQ page and its still not grabbing info for the episode (it shows up in season “Special” instead of season 1, but only says EPISODE 1 and has no info)The show in question is Voltron: Defender of the Universe
I have it as follows
/Voltron: Defender of the Universe/Specials/Voltron Defender of the Universe - s00e01.aviI named it exactly as it is on TVDB but it still wont grab the info. Am I doing something wrong?
If your file is an avi; it shouldn’t have any metadata hidden to screw it up as @OttoKerner says. It might just be a hiccup in the TVDB servers. Sometimes if you go away and try it later it works perfectly.
I just tried it as test file and it came right through; the only difference is that I put the title along with the season/episode number and that shouldn’t make much difference.
