Stale/Non-existing servers still pinned

Hi all,

I have an odd issue where I have obsolete/stale server still showing up in my Plex servers list.
I have removed the servers from authenticated devices and the user/username associated with
this server does not show up in library access as this has already been removed. I have also
logged out from all devices using my plex account and cleared the web cache.

How the heck can I remove this stale server?

/Elmo

Do you want all servers be removed?

I was wondering the same thing.

One of these three servers doesn’t exist and has been removed from my Devices list, but I can’t find a way to remove it from the list on screen when I start at Pinned then choose More…

If I make a new server every day in testing the list could get long.

Screen Shot 2022-07-13 at 8.38.30 PM

The list of servers remains cached for a few weeks. Servers which are never “seen” again will fall off the list eventually.

I’d like to remove the stale server only, not all of them. I removed the server in question over 6 months ago, but it still shows in the list. I cannot find anywhere where I can simply tell Plex to forget about this server as it does not exist any longer. If there is a “nuke-all” setting that will help, then I can do that and then re-add the ones I have access to.

Perform a forced refresh of your web browser.

You may have to perform Why am I locked out of Server Settings and how do I get in? | Plex Support to get your currently running server back into your account.

I apologize - I was not 100% clear in this matter. The server is not mine. It is a remote server that at
some point granted my account access. I can clear out all my own servers and that is working fine.
This remote server however, seems to be stuck in the twilight-zone somehow… I cannot get rid of it.

As far as I can see, you have currently only access to one foreign server.
Do you want to get rid of that last server as well?

I logged out from all devices, deleted my own servers and cleared the browser cache. The stale server that was listed before is now gone, and the one foreign server I still have access to still shows up. Exactly what I wanted!

Thank you for your help and support regarding this.

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