Thanks for the info & screen shots.
The primary problem is that you are not following the recommended naming structure.
Follow the guidelines explicitly. Plex is very picky with TV shows. If you vary from the recommendations, things may work, but you are just getting lucky.
Read the documentation I linked and follow it.
- Use a dash between the file name and season/episode numbers.
- Use a dash between the season/episode numbers and any descriptive information.
- Use a space on each side of the dash.
- For multi-part episodes, use a preceding “e” for each number in the episode range
- Use two digits for the season and show numbers
Incorrect:
Steven Universe Future s1e01 Little Homeschool.mp4
Correct:
Steven Universe Future - s01e01 - Little Homeschool.mp4
Incorrect:
/Season 1/Steven Universe - s1e23-24.mp4
Correct:
/Season 01/Steven Universe - s01e23-e24.mp4
Regarding metadata, check the order of your agents. If enabled, move Local Media Assets (TV) to the lowest enabled agent. See example below. Do this for both TheTVDB and The Movie Database.
After you fix naming, structure, & agents, re-scan the library and refresh the metadata.
If things are not fixed, then Plex Dance both shows. Follow the steps exactly as written. The Plex Dance clears out incorrect metadata, etc from Plex’s database.
