Still no local OTA channel 2 station on Plex

Live TV & DVR
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It has been six months now that we’ve been unable to tune our local digital channel 2 (ATSC) with Plex OTA. I originally posted the problem in https://forums.plex.tv/t/live-tv-epg-the-update-you-ve-been-waiting-for/660738 but nothing has been fixed and no suggestions given on how I might troubleshoot or fix this myself, if need be.

In summary:

Channels 2.1, 2.2, 2.3 don’t tune on Plex. They do with Kaffiene with same tuner+antenna as well as my smart tv tuner with same antenna. We used to pick this up with Plex for years,

It appears the station moved up to ATSC channel 20 in late July 2024 where Kaffiene reports a frequency of 509.029 MHz 8-VSB as well as the various streams and audio channels. I think the channel was on a lower ATSC channel/frequency before and with lower power. Is there a way to see what channel info Plex is using?

The EPG schedule on Plex looks correct for channel 2.

As per my original post on the topic, local channel 2 announced a frequency switch in late July and asked viewers to rescan. This is about the time we lost the ability to tune those channels and dvr stopped recording. I’m not positive that this is related, but we’ve been able to tune channel 2 for years using Plex with the WinTV-quadHD. Rescanning on Plex didn’t help. I reinstalled tuner on Plex too.

I was able to get Kaffiene to find channel 2 on the same Hauppauge tuner (Kaffiene shows this channel as strongest in area just as the station noticed said would happen). I also went over to our smart tv tuner, which uses the same antenna, and a rescan found these channels too. But Plex keeps saying “Could not tune channel. Please check your tuner or antenna.” And like I said, Kaffiene finds the channel on same tuner and antenna Plex uses. So does the smart TV on the same antenna.

Channel Numbers:
2.1 KBOI-TV CBS2
2.2 CW+
2.3 Charge!
Country is USA
Zip Code is 83702 (Boise, Idaho)
Region would be Treasure Valley, Southwestern Idaho, and Eastern Oregon

Of course, there are a number of other zip codes in this viewing area. Mine is 83706.

Server Version#: 1.41.3.9314
Player Version#: 1.105.2.269
Tuner Make/Model: Hauppauge WinTV-quadHD
Guide/Lineup name: KBOIDT, KBOIDT2, KBOIDT3
Using XMLTV?: No
Channel number/Name: 2.1 KBOI-TV CBS2, 2.2 CW+, 2.3 Charge!
<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled>

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I could REALLY use some help here! Not being able watch or record a major OTA network station for months means we hardly ever use Plex anymore. (I went so far as trying MythTV but that architecture is a real disaster!) As a longtime and lifetime Plex Pass member, I’d really appreciate some help troubleshooting this problem. Anyone willing to point me towards a fix? Thanks.

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