Subtitle not work after change Hard Dsik

General Discussions
1

Hi

I have the following problem in 1 day. I have new External HDD and i move my Movies and Tv Shows on new Hard Disk. I delete old data from my Plex server and Add New folders to my library. Movies don’t have any problems but All TV Shows have problem with subtitles. Plex does not recognize them. All subtitles are in .srt file, in the previous hard drive there were no such problems. Until now I have never had problems. Everything has always worked.
My user is the owner of the folder. The architecture is the same as the previous hard drive. I only use copy and paste.

Any ideas how to solve this problem by finding the subtitles?

2

Have you enabled local media assets for this library and the agent that is being used for this library (settings > agents > tv shows)?

3

Yes it is.

4

Was it set prior to adding your files to plex? If it wasn’t then you will have to refresh all or wait a few days and plex will do it automatically thru the maintenance tasks.

5

I try to add 1 tv show and start scan, after that again add one more and start scan. Now everything is fine and work correctly.

6

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