Subtitle offset not working

Plex Players Smart TVs
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1

Player Version#: 4.2.0

Hi. I am having trouble with the subtitle offset function of Plex app on my LG TV. The .srt subtitles are not offset no matter how many ms I add or delay. I have seen questions about it in the forum, but nowhere a reply to a potential solution for this

Please advise
Thanks

2 Likes
2

Are those embedded or external SRTs?
The offset handling only works for external SRTs. If your subtitles are embedded in the file, you should be able to manage it right in the file using some stream metadata.

Not aware of a general issue with offsets not working for external SRTs.

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Hi Tom,

Thanks so much for the reply. Issue is about external subtitles, which I add using the Subtitle Search from Plex for example.

Regarding other’s experiencing similar issues, I found it here Subtitles offset does not work

Would be very happy to find a solution for this!

Thanks

4

I’m not using this extensively. From what I remember, the effect is not immediate (as in right when you click +/-50 ms buttons) but it’ll only kick-in after you leave the screen.

5

Thanks. Just tried this - does not work unfortunately.
After leaving the screen the subtitles timing remains unchanged, so the offset does not kick in.

Any other solutions/fixes I can try?

6

Looks like a regression that happened during some subtitle changes. I’ve filed an internal issue to look at it.

3 Likes
7

That’s awesome. Thanks

8

Thanks! Looking forward for this fix to come in

9

How long before the problem is solved?

10

Most times, if you stop playback and return to the series/movie page and push play again the offset is in effect. Which is definitely not ideal, since you have to stop and restart a few times to get the timing right

11

Hi
Is there any update on this issue? I’m having a problem with both offsetting and vobsub files not playing.
Thanks

12

Offsetting only works for text-based subtitles.

13

Hi sLumpy,

OP here. Did you file the internal issue and is there an update on this? Because unfortunately the issue still persists, and as you can read, more users are struggling with this.

Thanks
balthazar

14

Apologies, I wasn’t clear. The offsetting isn’t working with my srt files. The vobsub files also don’t always appear, especially on my Amazon Fire app. Thanks

15

There should be a fix in the upcoming release

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Hello, I am having this same issue and am wondering when the fix will be released, or if it has been already.

Sorry to bother you, I know it hasn’t been very long.

Thank you for your time

Henry

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