Subtitles dissapear

I have my subs working ok on a Movie or TV show but when I forward a video the subtitles DISAPPEAR and the only way to appear again is by stopping the video and start it again

 

Anybody knows how to fix this? I remember some time ago this was not happening.

 

Plex Server: Version 0.9.12.4

Samsung Plex cliente: 2.001

 

Thx

Nico

It has already been fixed, you need to update your app to the latest version 2.002.

Remember to uninstall, reboot the TV and do a fresh install to avoid any weird update bugs.

Thx, but Im still not seeing version 2.002 for download. Follow ur instructions and still version 2.001 is the available…any thougths

Check this thread:

forums.plex.tv/discussion/158577/beta-releases

/T

Thx Ill try that.

@dane22 said:
Check this thread:

forums.plex.tv/discussion/158577/beta-releases

/T
By any chance do you know how I can check my TV year?

@nigelmen said:
By any chance do you know how I can check my TV year?

You can tell by the main letter used in the model.
C = 2010
D = 2011
E = 2012
F = 2013
H = 2014
J = 2015

So for example UE32J5200 means UE = europe, 32 = inch, J = 2015, and 5200 is the series.

@Orca said:
So for example UE32J5200 means UE = europe, 32 = inch, J = 2015, and 5200 is the series.

Thx so much for the fast response…

same problem . server Version1.18.4.2171

@guarisnake
You responded to a 4 years old thread!

Please create a new thread, and provide more info, like TV model, logs etc.

Closing this thread