Sync won't work on my laptop

Server Version#: 1.13.8.5395
Player Version#: plex.tv web app on MAC OS (Chrome)

All of my devices so far will sync content just fine, but my laptop wont show as an option when the “Choose Destination” window comes up. It doesn’t work if I connect with the local IP address instead of the plex.tv either.
The only thing I could find was that devices with multiple users can only sync to 1 user, but this laptop has nothing synced right now with any user on it.
Thanks for any help!

Sync is currently only available from mobile clients such as Plex for iOS or Plex for Android. The Plex Media Player is not acting as a sync target (neither does Plex Web).

Well that makes sense, thank you, I’ll head over to feature request!

before you create a new one… there’s already a feature suggestion to allow sync for desktop clients:
https://forums.plex.tv/t/plex-sync-for-desktop-clients/36308

If that’s the case, why does the Windows 10 desktop client have a “Sync” option that tells you something is synced when it quite clearly isn’t (it happens instantly, and storage usage of the sync folder is a couple of megabytes).

This is quite irritating when I’m trying to use my Surface Book to play content on a flight only to find out that Sync doesn’t actually work.

because it was designed for tablets. it just happens that unlike Android and iOS tablets, Microsoft tablets and desktop computers run the same operating system.

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