Uninstall the package – select the ERASE option (this removes the rogue DSM 7 install but leaves “Plex” sacred)
Install the package again.
The installer will check and, if lucky Error message popup (telling you to start granting permissions for the Plex share)
If it gives you another “Installation Successful” -AND- still has all your metadata in the Plex share… then you MUST have hit “Repair” along the way or installed 1.21.0.3744
If it still didn’t migrate (VERIFY the Plex share contents), Uninstall + erase again
Now we are left with Plex/Library/Application Support/Plex Media Server and NO extra server instances anywhere else on the machine.
Install again and now expect it to be ‘Installing’ for some time once we get all the permissions set as it directs
Installed the Plex package (1.25.2.5319-7000) again, selected „Normal installation“ and selected „Run after installation“
=> Same behaviour as before: After some seconds it reported „Success“
Old Plex folder ist still there…
Ok, tried once more.
Uninstalled the package with Erase option.
Gave Full Permission to Plex folder for user PlexMediaServer
Tried to install the package again.
It ran for quite some time and then it just said that something went wrong and I should login to DSM again.
When I do that then I see that the Plex package status is „Installing…“.
Shall I just wait?
BTW: Couldn‘t spot a migration log file inside Plex folder.
Finally I have a migration.log containing the following so far:
Plex Media Server migration to DSM 7 started: Tue Jan 4 00:35:54 CET 2022
=== Tue Jan 4 00:35:54 CET 2022 === Start: Change ownership
Where exactly in the Resource Monitor can I check if PlexMediaServer ist still migrating?
Checked Ressource Monitor but cannot spot a „Process Name“ called „PlexMediaServer“.
Plex Package is still „Installing…“.
Migration.log made some progress:
Plex Media Server migration to DSM 7 started: Tue Jan 4 00:35:54 CET 2022
=== Tue Jan 4 00:35:54 CET 2022 === Start: Change ownership
=== Tue Jan 4 01:34:03 CET 2022 === Completed: Change ownership
=== Tue Jan 4 01:34:03 CET 2022 === Start: Convert symbolic links
Seems to take ages
I leave it like this now an check again in a few hours.
I am currently using version 1.21.0.3744 on the server. Version 1.25.2.5319 if I put this version the server opens and closes on its own ??? although I had it since the beginning of December without any worries thank you for your help
I had already installed the new version of 8.12.2021 at the beginning of December
but yesterday morning the server was off when I wanted to restart it, it closed on its own, so I had to uninstall and then return to version 1.21.0.3744 which it opens without worries
It wanted to allocate 2,576 bytes of memory and failed. This is such a small amount I ask what else might have been happening.
Which model is this? DS-1815+ ?
How much memory is installed ?
It looks like you have a large amount of music and Plex is having a hard time coping with it on this machine configuration. (100 should require, at most, 10ms on this CPU)
Jan 03, 2022 06:18:15.816 [0x7fb94745ab38] DEBUG - Matching '100 Greatest Modern Pop Songs' (ID 100635) with agent tv.plex.agents.music
Jan 03, 2022 06:18:15.899 [0x7fb94745ab38] DEBUG - It took 90.000000 ms to retrieve 100 items.
How much music do you have ?
I have 1.24.2.4973 which I can and will give you when we are confident of success