Synology - DSM 7 Plex Not Up Upgrading

[ChuckPa]

@Harry_B

Uninstall with the KEEP option (first radio button)

Reinstall – HOWEVER

1. Click “new or lost servers” (Plex Claim Token method)
2. Click "Get Plex Claim Token hyperlink
3. From the tab which opens, COPY the token
4. Return to the installer tab
5. PASTE the token in the box on the form.
6. CLick NEXT - NEXT - DONE and let it install.
7. If successful, it will report success and show “Claimed by: YourPlexUsername”

Ref:

Synology FAQ - Questions, Answers, and How-To's

FAQ 25: Reclaiming a lost server This How-To is better than the nuclear option of starting over. DSM 7 To reclaim a “lost” server. (lost / locked out / password reset) Uninstall the package with the “KEEP” option. Reinstall the same package again, selecting the “Plex Claim Token” option Click the “Get Plex Claim Token” link Browser will open showing new claim token Click “COPY” Return to installer window PASTE the claim token in the small box [Screenshot from 2022-08-3…

For this to work, the only requirements are

• a valid connection from DSM → Plex.tv
• a valid username (account) to claim it with