Synology package thread

[chaosmaker]

Lately I cannot seem to access any media… Shows up as “This media is currently unavailable.”

It seems that Plex tries to update the Media just at the same time I am clicking on the movie. So I can basically never see the metadata it gets…



Also I keeping getting these, anybody know why these are happening?

<br />
2012-11-22 12:29:42,658 (4482a490) :  CRITICAL (agentservice:315) - Exception notifying the media server (most recent call last):<br />
  File "/volume1/Plex/Library/Application Support/Plex Media Server/Plug-ins/System.bundle/Contents/Code/agentservice.py", line 313, in notify_processing<br />
    HTTP.Request(url, cacheTime=0, immediate=True)<br />
  File "/volume1/Plex/Library/Application Support/Plex Media Server/Plug-ins/Framework.bundle/Contents/Resources/Versions/2/Python/Framework/api/networkkit.py", line 194, in Request<br />
    method=method,<br />
  File "/volume1/Plex/Library/Application Support/Plex Media Server/Plug-ins/Framework.bundle/Contents/Resources/Versions/2/Python/Framework/api/networkkit.py", line 67, in _http_request<br />
    req = self._core.networking.http_request(url, *args, **kwargs)<br />
  File "/volume1/Plex/Library/Application Support/Plex Media Server/Plug-ins/Framework.bundle/Contents/Resources/Versions/2/Python/Framework/components/networking.py", line 416, in http_request<br />
    return HTTPRequest(self._core, url, data, h, url_cache, encoding, errors, timeout, immediate, sleep, opener, follow_redirects, method)<br />
  File "/volume1/Plex/Library/Application Support/Plex Media Server/Plug-ins/Framework.bundle/Contents/Resources/Versions/2/Python/Framework/components/networking.py", line 141, in __init__<br />
    self.load()<br />
  File "/volume1/Plex/Library/Application Support/Plex Media Server/Plug-ins/Framework.bundle/Contents/Resources/Versions/2/Python/Framework/components/networking.py", line 177, in load<br />
    f = self._opener.open(req, timeout=self._timeout)<br />
  File "/volume1/Plex/Library/Application Support/Plex Media Server/Plug-ins/Framework.bundle/Contents/Resources/Platforms/Shared/Libraries/urllib2_new.py", line 438, in open<br />
    response = self._open(req, data)<br />
  File "/volume1/Plex/Library/Application Support/Plex Media Server/Plug-ins/Framework.bundle/Contents/Resources/Platforms/Shared/Libraries/urllib2_new.py", line 456, in _open<br />
    '_open', req)<br />
  File "/volume1/Plex/Library/Application Support/Plex Media Server/Plug-ins/Framework.bundle/Contents/Resources/Platforms/Shared/Libraries/urllib2_new.py", line 416, in _call_chain<br />
    result = func(*args)<br />
  File "/volume1/Plex/Library/Application Support/Plex Media Server/Plug-ins/Framework.bundle/Contents/Resources/Platforms/Shared/Libraries/urllib2_new.py", line 1217, in http_open<br />
    return self.do_open(httplib.HTTPConnection, req)<br />
  File "/volume1/Plex/Library/Application Support/Plex Media Server/Plug-ins/Framework.bundle/Contents/Resources/Platforms/Shared/Libraries/urllib2_new.py", line 1192, in do_open<br />
    raise URLError(err)<br />
URLError: <urlopen error timed out><br />

[TiT]

Thinking about buying Synology DS1812 and running plex on it. Will this have enough power to transcode if needed too?

[Trudge]

Thinking about buying Synology DS1812 and running plex on it. Will this have enough power to transcode if needed too?

http://forums.plexapp.com/index.php/topic/46100-using-a-nas-with-plex-media-server/

[trallyus]

Well what I did was this:
uninstall the package from the package manager
remove the plex user
SSH into the NAS
mv the \volume1\Plex directory so it seems like it was deleted (you may want to keep your Library) if not you can delete it
make sure you also remove the shared folder from the synology control panel
restart the NAS

install the new plex server - and hopefully it should run :)

At least that worked for me... however there are a couple of problems with the ARM version which i hope will be sorted out quite soon

I ended up uninstalling plex - rebooting the nas then removing all the sub directories under the plex directory so that the plex directory was empty and reinstalled plex.

It's still not stopped it from having to restart the plex software all the time :( Hopefully the next plexpass release will fix the problem as the computer version works great for the time being.

Once I get a newer version I will see if that fixes the problem but I'll let the nas version stopped for now as no need to fight with it :P

[Caravan_Shaker]

I was having trouble doing this as well. I was trying to install from Safari on 10.8. After a few software updates for Safari and Mac OS X, it doesn't happen anymore. I may have needed to install a new version of Java as well, as my problem I think had something to do with the package of Java that comes with Mountain Lion being out of date. So the solution for me was to use another browser, and the more permanent solution was to download all of my software updates, and download the manual Java update from Oracle, I believe. Hope this helps!

Thanks ShaGe; I appreciate your response. At some point in the days after my original post something caused me to suspect the browser as you have suggested, and apparently correctly so because as soon as I attempted to upload the spk to the Synology NAS via Chrome browser, voila! It uploaded and installed (or rather updated my existing installation) without a problem. Of course much of that is moot now because I noticed at some point that PLEX has become one of the apps directly available via the Package Manager.

On another note, I am still running version 0.9.6.7-204 because I REALLY LIKE PLEX and it's been working pretty well (provided I don't try to play a 1080p title on my 720p Apple TV2) and frankly after reading all the recent posts I'm downright scared to risk the update. It seems like a lot of people are having problems with the latest version, 0.9.7.3 I guess, and that's one headache I'm inclined to put off as long as I can.

[chaosmaker]

Ooh New Error on ARM based device - any ideas?

<br />
*** glibc detected *** /volume1/@appstore/Plex Media Server/Plex Media Scanner: free(): invalid next size (normal): 0x43309d88 ***<br />

[RobinBrouwer]

Is there an ETA for the missing artwork fix for the Plex Synology ARM package? Or is there something I could do myself to fix this? Also, my Plex Media Server seems to crash quite often (usually during a scan). Are these issues related?



I’m using Plex Media Server 0.9.7.3.317-d4217ec for Synology ARM devices on the DS213. Worked great before the update. I updated to this version, because my NAS wouldn’t go into hibernation when Plex was running. At least it seems that issue is fixed with the new version. My NAS hibernates with Plex, Sab, CouchPotato and SickBeard running. Really loving it. Just missing my artwork.

[tobiashieta]

Is there an ETA for the missing artwork fix for the Plex Synology ARM package? Or is there something I could do myself to fix this? Also, my Plex Media Server seems to crash quite often (usually during a scan). Are these issues related?

I'm using Plex Media Server 0.9.7.3.317-d4217ec for Synology ARM devices on the DS213. Worked great before the update. I updated to this version, because my NAS wouldn't go into hibernation when Plex was running. At least it seems that issue is fixed with the new version. My NAS hibernates with Plex, Sab, CouchPotato and SickBeard running. Really loving it. Just missing my artwork. ;)

That's already fixed in the preview release we have available for plexpass users, we are working on some known bugs and then hopefully ship it soon.

[RobinBrouwer]

Great! Thanks for the quick response.

[samukas]

Hey synology guys! I’m wondering if the bug where the disks didn’t spin down with Plex installed on a Synology NAS was fixed? I remember reading about it but I never really cared mostly because I was always running something that kept my disks spinning, but now it’s no longer the case and I have the impression that my disks are indeed never spinning down…

[tobiashieta]

Hey synology guys! :) I'm wondering if the bug where the disks didn't spin down with Plex installed on a Synology NAS was fixed? I remember reading about it but I never really cared mostly because I was always running something that kept my disks spinning, but now it's no longer the case and I have the impression that my disks are indeed never spinning down...

Don't believe it's fixed.

[RobinBrouwer]

Hey synology guys! :) I'm wondering if the bug where the disks didn't spin down with Plex installed on a Synology NAS was fixed? I remember reading about it but I never really cared mostly because I was always running something that kept my disks spinning, but now it's no longer the case and I have the impression that my disks are indeed never spinning down...

I thought it was fixed, but it seems my NAS went to sleep because Plex crashed. Just tested with Plex on and off. Plex on = no hibernation. Plex off = sleeping like a baby. Don't know if this is fixed in the next version. Hope so though.

[tobiashieta]

Nope, as stated many times before, we currently doesn’t have a maintainer for the synology pkg, so it’s hard to get fixes in until someone steps up.

[gnomesgames]

Hi,



Something weird happened to me with Synology PMS ARM on a DS210. I updated to the latest version (0.9.7.5.329-21b6592) yeasterday, and i was able to direct play this movie :

MEDIA<br />
Duration 2:15:19<br />
Bitrate 2279 kbps<br />
Width 1280<br />
Height 692<br />
Aspect Ratio 1.85<br />
Video Resolution 720p<br />
Container MP4<br />
Video Frame Rate 24p<br />
Optimized For Streaming 1<br />
<br />
FILE<br />
Accessible Yes<br />
Exists Yes<br />
Duration 2:15:19<br />
File /volume1/Films/A Beautiful Mind.mp4<br />
Size 2.15 GB<br />
Container MP4<br />
Has 6 4bit Offsets 0<br />
Optimized For Streaming 1<br />
VIDEO<br />
Codec H264<br />
Bitrate 1965 kbps<br />
Cabac 1<br />
Duration 2:15:19<br />
Frame Rate 23.976 fps<br />
Height 692<br />
Level 4.1<br />
Profile high<br />
Ref Frames 7<br />
Width 1280<br />
<br />
AUDIO<br />
Codec AAC<br />
Channels 5.1<br />
Bitrate 310 kbps<br />
Language English<br />
Bitrate Mode VBR<br />
Duration 2:15:19<br />
Profile lc<br />
Sampling Rate 48000 Hz<br />
SUBTITLES<br />
Codec SRT<br />
Language English<br />
Format SRT

-> On Chrome latest, OS X 10.8 => Video was "fast forwarding", must be a bug in chrome
-> On Safari latest, OS X 10.8 => Video was playing fine, with audio

-> On Default "Internet" browser, HTC One X, Android 4.1.1 => Video was playing fine, with audio
-> On Chrome latest, HTC One X, Android 4.1.1 => Video was playing fine, with audio
-> On Plex android latest, HTC One X, Android 4.1.1 => Video was playing fine, with audio

All my other videos won't work anywhere for exemple this one :

MEDIA<br />
Duration 56:43<br />
Bitrate 3211 kbps<br />
Width 1280<br />
Height 714<br />
Aspect Ratio 1.78<br />
Video Resolution 720p<br />
Container MKV<br />
Video Frame Rate 24p<br />
<br />
FILE<br />
Accessible Yes<br />
Exists Yes<br />
Duration 56:43<br />
File /volume1/Series/Dexter/Season 7/Dexter.S07E09.720p.HDTV.x264-IMMERSE.mkv<br />
Size 1.27 GB<br />
Container MKV<br />
<br />
VIDEO<br />
Codec H264<br />
Bitrate 2763 kbps<br />
Language English<br />
Cabac 1<br />
Duration 56:43<br />
Frame Rate 23.976 fps<br />
Height 714<br />
Level 4.1<br />
Profile high<br />
Ref Frames 5<br />
Width 1280<br />
<br />
AUDIO<br />
Codec AC3<br />
Channels 5.1<br />
Bitrate 384 kbps<br />
Language English<br />
Bitrate Mode CBR<br />
Dialog Norm -27 dB<br />
Duration 56:43<br />
Sampling Rate 48000 Hz<br />
SUBTITLES<br />
Codec SRT<br />
Language Français<br />
Format SRT

I've restarted my plex and now the first file won't start on plex web (but still work on plex android). Any ideas why direct play won't work anymore on plex web ? And why i can't direct play the second video ?

Thanks :)

[chaosmaker]

Is this version 0.9.7.5.329-21b6592 a plex-pass update?

[gnomesgames]

Is this version 0.9.7.5.329-21b6592 a plex-pass update?

Yes it is :)

[chaosmaker]

Yes it is :)

Hehe that explains a bit - does it work better than the last one? :D

[chaosmaker]

Hi,

Something weird happened to me with Synology PMS ARM on a DS210. I updated to the latest version (0.9.7.5.329-21b6592) yeasterday, and i was able to direct play this movie :

...

I've restarted my plex and now the first file won't start on plex web (but still work on plex android). Any ideas why direct play won't work anymore on plex web ? And why i can't direct play the second video ?

Thanks :)

I guess it seems that one is optimized for streaming the other one isn't. I guess if you give the server a little time the other file will also work - it just didnt get to it yet :).

chaos

[gnomesgames]

I guess it seems that one is optimized for streaming the other one isn't. I guess if you give the server a little time the other file will also work - it just didnt get to it yet :).

chaos

I guessed so, but i just left it 1h before trying, and the movie worked, then all night and no other video were working... So i guess it's related to the encoding method :(

[chaosmaker]

I guessed so, but i just left it 1h before trying, and the movie worked, then all night and no other video were working... So i guess it's related to the encoding method :(

maybe the transcoder crashed? did you try restarting Plex and seeing whether you can watch a different movie?