Pull log files and attach to thread.
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Set Plex for debug logs, not verbose. Settings → General → Show Advanced.
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Re-create the problem.
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Pull logs and attach to post.
Given Plex is unavailable, may need to manually zip the log directory.
See Plex FAQ #1 for instructions.
https://support.plex.tv/articles/200250417-plex-media-server-log-files/