Server Version#: Version 1.18.1.2019
Player Version#: Version 4.12.2 (web)
My HD HomeRun tuners were working fine until this recent server version update I received. After that, the tuner discovery in the Live TV and DRV setup stopped working, it can’t find my tuners and if I manually add them via IP, after mapping the channels, I get this error message.
Anyone have any ideas?
Getting this on the logs
Nov 12, 2019 01:39:37.499 [0x700003b53000] DEBUG - DVR:Device: Testing grabber HDHomerun device device://tv.plex.grabbers.hdhomerun/10644FB5 at http://192.168.0.29:80
Nov 12, 2019 01:39:37.499 [0x700003b53000] DEBUG - DVR:Device: Device device://tv.plex.grabbers.hdhomerun/10644FB5 was already known, refreshing database info
Nov 12, 2019 01:39:37.499 [0x700003b53000] DEBUG - HTTP requesting GET http://192.168.0.29:80/discover.json
Nov 12, 2019 01:39:37.514 [0x700003b53000] DEBUG - HTTP 200 response from GET http://192.168.0.29:80/discover.json
Nov 12, 2019 01:39:37.514 [0x700003b53000] DEBUG - HTTP requesting GET http://192.168.0.29:80/lineup_status.json
Nov 12, 2019 01:39:37.535 [0x700003b53000] DEBUG - HTTP 200 response from GET http://192.168.0.29:80/lineup_status.json
Nov 12, 2019 01:39:37.895 [0x700003b53000] DEBUG - DVR:Device: Device was alive, refreshed device://tv.plex.grabbers.hdhomerun/10644FB5.
Nov 12, 2019 01:39:37.895 [0x700003b53000] DEBUG - DVR:Device: Testing grabber HDHomerun device device://tv.plex.grabbers.hdhomerun/10645427 at http://192.168.0.31:80
Nov 12, 2019 01:39:37.895 [0x700003b53000] DEBUG - DVR:Device: Device device://tv.plex.grabbers.hdhomerun/10645427 was already known, refreshing database info
Nov 12, 2019 01:39:37.896 [0x700003b53000] DEBUG - HTTP requesting GET http://192.168.0.31:80/discover.json
Nov 12, 2019 01:39:37.909 [0x700003b53000] DEBUG - HTTP 200 response from GET http://192.168.0.31:80/discover.json
Nov 12, 2019 01:39:37.909 [0x700003b53000] DEBUG - HTTP requesting GET http://192.168.0.31:80/lineup_status.json
Nov 12, 2019 01:39:37.931 [0x700003b53000] DEBUG - HTTP 200 response from GET http://192.168.0.31:80/lineup_status.json
Nov 12, 2019 01:39:38.316 [0x700003b53000] DEBUG - DVR:Device: Device was alive, refreshed device://tv.plex.grabbers.hdhomerun/10645427.
Nov 12, 2019 01:39:38.316 [0x700003b53000] DEBUG - HTTP requesting POST http://127.0.0.1:32600/devices/discover
Nov 12, 2019 01:39:40.831 [0x700003b53000] DEBUG - HTTP 200 response from POST http://127.0.0.1:32600/devices/discover
Nov 12, 2019 01:39:40.832 [0x700003fee000] DEBUG - Completed: [192.168.0.34:50162] 200 POST /media/grabbers/devices/discover (6 live) TLS GZIP 3859ms 996 bytes (pipelined: 3)
Nov 12, 2019 01:39:41.585 [0x70000481e000] DEBUG - NetworkServiceBrowser: Parsing SSDP schema for http://192.168.0.33:80/description.xml
Nov 12, 2019 01:39:41.585 [0x70000481e000] DEBUG - HTTP requesting GET http://192.168.0.33:80/description.xml
Nov 12, 2019 01:39:41.598 [0x70000481e000] DEBUG - HTTP 200 response from GET http://192.168.0.33:80/description.xml
Nov 12, 2019 01:39:41.599 [0x70000481e000] DEBUG - NetworkServiceBrowser: found 1 SSDP devices via http://192.168.0.33:80/description.xml
Nov 12, 2019 01:39:41.599 [0x70000481e000] DEBUG - NetworkServiceBrowser: SSDP arrived: 192.168.0.33 (Philips hue (192.168.0.33))
Nov 12, 2019 01:39:44.626 [0x700004071000] DEBUG - Completed: [192.168.0.34:50158] 200 GET /player/proxy/poll?deviceClass=pc&protocolVersion=3&protocolCapabilities=timeline%2Cplayback%2Cnavigation%2Cmirror%2Cplayqueues&timeout=1 (4 live) TLS GZIP 20006ms 5 bytes (pipelined: 9)
Nov 12, 2019 01:39:44.654 [0x700004071000] DEBUG - Auth: authenticated user 1 as aztbr
Nov 12, 2019 01:39:44.655 [0x700003b53000] DEBUG - Request: [192.168.0.34:50162 (Subnet)] GET /player/proxy/poll?deviceClass=pc&protocolVersion=3&protocolCapabilities=timeline%2Cplayback%2Cnavigation%2Cmirror%2Cplayqueues&timeout=1 (4 live) TLS GZIP Signed-in Token (aztbr)
Nov 12, 2019 01:39:44.655 [0x700003b53000] DEBUG - Content-Length is -1 (of total: -1).
Nov 12, 2019 01:39:45.111 [0x700004071000] DEBUG - Auth: authenticated user 1 as aztbr
Nov 12, 2019 01:39:45.111 [0x700003c59000] DEBUG - Request: [192.168.0.34:50165 (Subnet)] POST /media/grabbers/devices/discover (5 live) TLS GZIP Signed-in Token (aztbr)
Nov 12, 2019 01:39:45.112 [0x700003c59000] DEBUG - DVR:Device: Discovering and refreshing all devices.
Nov 12, 2019 01:39:45.112 [0x700003c59000] DEBUG - DVR:Grabber: HDHomerun discovered a model HDHR5-2US.
Nov 12, 2019 01:39:45.113 [0x700003c59000] DEBUG - HTTP requesting GET http://192.168.0.29:80/discover.json
Nov 12, 2019 01:39:45.127 [0x700003c59000] DEBUG - HTTP 200 response from GET http://192.168.0.29:80/discover.json
Nov 12, 2019 01:39:45.127 [0x700003c59000] DEBUG - HTTP requesting GET http://192.168.0.29:80/lineup_status.json
Nov 12, 2019 01:39:45.149 [0x700003c59000] DEBUG - HTTP 200 response from GET http://192.168.0.29:80/lineup_status.json
Nov 12, 2019 01:39:45.272 [0x700003c59000] DEBUG - DVR:Grabber: HDHomerun discovered a model HDHR5-2US.
Nov 12, 2019 01:39:45.272 [0x700003c59000] DEBUG - HTTP requesting GET http://192.168.0.31:80/discover.json
Nov 12, 2019 01:39:45.286 [0x700003c59000] DEBUG - HTTP 200 response from GET http://192.168.0.31:80/discover.json
Nov 12, 2019 01:39:45.286 [0x700003c59000] DEBUG - HTTP requesting GET http://192.168.0.31:80/lineup_status.json
Nov 12, 2019 01:39:45.307 [0x700003c59000] DEBUG - HTTP 200 response from GET http://192.168.0.31:80/lineup_status.json
Nov 12, 2019 01:39:45.676 [0x700003c59000] DEBUG - DVR:Grabber: HDHomerun discovered 2 compatible devices.
Nov 12, 2019 01:39:45.677 [0x700003c59000] DEBUG - DVR:Device: Testing grabber HDHomerun device device://tv.plex.grabbers.hdhomerun/10644FB5 at http://192.168.0.29:80
Nov 12, 2019 01:39:45.677 [0x700003c59000] DEBUG - DVR:Device: Device device://tv.plex.grabbers.hdhomerun/10644FB5 was already known, refreshing database info
Nov 12, 2019 01:39:45.677 [0x700003c59000] DEBUG - HTTP requesting GET http://192.168.0.29:80/discover.json
Nov 12, 2019 01:39:45.694 [0x700003c59000] DEBUG - HTTP 200 response from GET http://192.168.0.29:80/discover.json
Nov 12, 2019 01:39:45.694 [0x700003c59000] DEBUG - HTTP requesting GET http://192.168.0.29:80/lineup_status.json
Nov 12, 2019 01:39:45.721 [0x700003c59000] DEBUG - HTTP 200 response from GET http://192.168.0.29:80/lineup_status.json
Nov 12, 2019 01:39:46.093 [0x700003c59000] DEBUG - DVR:Device: Device was alive, refreshed device://tv.plex.grabbers.hdhomerun/10644FB5.
Nov 12, 2019 01:39:46.093 [0x700003c59000] DEBUG - DVR:Device: Testing grabber HDHomerun device device://tv.plex.grabbers.hdhomerun/10645427 at http://192.168.0.31:80
Nov 12, 2019 01:39:46.093 [0x700003c59000] DEBUG - DVR:Device: Device device://tv.plex.grabbers.hdhomerun/10645427 was already known, refreshing database info
Blockquote:heart:
Those are just informational messages, WARN or ERROR would be a problem.
But the error I’m getting in the frontend is real 
You will have to provide more details. What error? That the DVR is in use?
What os? Browser?
Have you tried the Plex client for Windows/Mac?
Yes, I tried the Mac player and the error is the same. This does not seem to be a client issue. It seems that my tuners are already configured in some internal database, but after the update the server thinks there’s none and for that reason does not display them, but the page to set it up [1] again, and when I do so, it says they are already configured [2].
I need to find a way to erase the tuners configuration manually. Anyone knows how to do so?
[1]
Restore one of your backed up databases from before the upgrade. If you delete the DVR, be sure to wait a couple minutes for it to clean up the database before you re-add them.
https://support.plex.tv/articles/202485658-restore-a-database-backed-up-via-scheduled-tasks/
This did the trick!!! Thanks Tiebierius!! Amazing tip!
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