Server Version#: 1.24.5.5173 Player Version#: 4.70.0 I’ve just added Season 2 of TV Show The Great (2020) theTVDB ID 369301, so PMS has refreshed all metadata using the new-ish Plex TV Series scanner/agent. Now both season 1 and 2 metadata is completely empty. No season posters, episode names, pr…

Have you tried manually refreshing the show’s metadata?

Could you please provide some server logs.

I can see it failing to match in the log but you don’t have debug logging enabled so the information is too sparse. Could you enable Debug logging as described here: Reporting issues with Plex Media Server | Plex Support Then refresh the metadata for the show again and grab fresh logs. Your filena…

Thanks for looking into this for me. Apologies, I’ve now enabled debug logging and refreshed metadata for the show. Here’s the new server log. [Removed]

Thanks! I can see some oddities with the show on our end, I’m investigating and will get back to you when I know more.

Looking into this and it appears to be an issue on the TVDB api. Somebody else has already filed a bug report for this so we’re just waiting for a response from them.

could this be affecting other shows right now? Ran plex dance on Sesame Street and no episode metadata is being pulled

Yes, it’s affecting multiple shows. TVDB has just responded to the ticket, you can follow here if you’re interested: Seasons/Extended Endpoint is down · Issue #152 · thetvdb/v4-api · GitHub

The Great (2020) season metadata not pulling through

Plex Media Server Metadata & Adding Files

discostuey November 23, 2021, 8:49am 3

Numerous times, yes. Also preformed the Plex Dance™ with the show but no dice.

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The Great (2020) season metadata not pulling through

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