the transcoder was unable to process this media problem

General Discussions
1

When I try to mobile sync back to the future 2 movie I get this error the transcoder was unable to process this media here is a screenshot of what is happening

2

and I am using sub-zero agent with subtitles so when I remove the subtitle file for back to the future 2 in the folder it is now working

3

See: https://forums.plex.tv/discussion/243306/i-was-told-by-plex-on-twitter-to-post-about-the-transcoder-was-unable-to-process-this-media-error#latest