Works just fine on my server.
H:\movies\The Wolf of Wall Street (2013)\The Wolf of Wall Street (2013) - 1080p.mkv
As usual:
how is the file named?
what folder structure is the file located in?
Which metadata agent is selected in the properties of the Plex library?
Did you rename the file only after it had been already added to the Plex library? (which is usually solved by the Plex Dance)
