Server Version#: 1.18.5.2309
Player Version#
Several of my movie files don’t get matched with any metadata. I’ve searched forums and wonder if I need to rename files. I see reference to Media Preparation Guide, but none of the links to this work anymore. Has it been replaced/removed? If not, where is it please?
If this doesn’t work, is there any way to manually add full metadata, including cast list, trailers, plotline etc?
Thanks
https://support.plex.tv/articles/categories/your-media/
Only if you’re using the mp4/m4v file container. Then you can add almost every meta data for movies into your files, from where Plex can read them.
Other than that, you can match all these movies to the ‘Personal media’ agent. After which you can edit each item in Plex and add the metadata by hand.
Thanks for the quick answer.
In fact I am using that naming convention and the agent is still not finding the full metadata. What do I do now?
Please post the contents of the Plex XML info of an affected movie.
<MediaContainer size="1" allowSync="1" identifier="com.plexapp.plugins.library" librarySectionID="1" librarySectionTitle="Movies" librarySectionUUID="cdce00e1-6d62-4acb-a374-a9fadf8c2715" mediaTagPrefix="/system/bundle/media/flags/" mediaTagVersion="1579823211">
<Video ratingKey="2620" key="/library/metadata/2620" guid="local://2620" type="movie" title="2017 My Generation" titleSort="My Generation" librarySectionTitle="Movies" librarySectionID="1" librarySectionKey="/library/sections/1" contentRating="12A" summary="" thumb="/library/metadata/2620/thumb/1581344797" art="/library/metadata/2620/art/1581344797" duration="5172928" originallyAvailableAt="2018-03-16" addedAt="1581270555" updatedAt="1581344797" chapterSource="media">
<Media id="7302" duration="5172928" bitrate="10884" width="1920" height="1040" aspectRatio="1.85" audioChannels="6" audioCodec="dca" videoCodec="h264" videoResolution="1080" container="mkv" videoFrameRate="24p" audioProfile="dts" videoProfile="high">
<Part accessible="1" exists="1" id="7325" key="/library/parts/7325/1566962585/file.mkv" duration="5172928" file="/share/CACHEDEV1_DATA/Multimedia/Movies/2017 My Generation/My Generation 2017.mkv" size="7038067447" audioProfile="dts" container="mkv" videoProfile="high">
<Stream id="15398" streamType="1" default="1" codec="h264" index="0" bitrate="10116" bitDepth="8" chromaLocation="left" chromaSubsampling="4:2:0" codedHeight="1040" codedWidth="1920" frameRate="23.976" hasScalingMatrix="0" height="1040" level="41" profile="high" refFrames="4" scanType="progressive" width="1920" displayTitle="1080p (H.264)"/>
<Stream id="15399" streamType="2" selected="1" default="1" codec="dca" index="1" channels="6" bitrate="768" language="English" languageCode="eng" audioChannelLayout="5.1(side)" bitDepth="24" profile="dts" samplingRate="48000" displayTitle="English (DTS 5.1)"/>
</Part>
</Media>
<Field locked="1" name="title"/>
<Field locked="1" name="titleSort"/>
<Field locked="1" name="contentRating"/>
<Field locked="1" name="thumb"/>
<Field locked="1" name="art"/>
<Field locked="1" name="originallyAvailableAt"/>
<Field locked="1" name="year"/>
<Extras size="0"> </Extras>
</Video>
</MediaContainer>
I copied/pasted the XML info but am not sure that worked. How should I do it?
Formatting it as code helps.
This movie is ‘unmatched’. Which means Plex did not find a movie with this title in its online databases.
Plex will search for a movie titled 2017 My Generation, because that is the name of the folder where you placed the movie into. If you search both on IMDb and TheMovieDB for this movie title, you won’t get any matches.
There is a documentation, titled “My Generation” from the year 2017. https://www.imdb.com/title/tt6264954/ , (unless you have the Indonesian movie with the same title from 2017). For documentations, Plex won’t usually find a match with the Plex Movie metadata agent.
So you’ll have to use the alternative agent for The MovieDB.
And since they have also both movies listed, you’ll have to manually match it, to ensure you get the right metadata.
I put all my movies into a directory of [year of movie production] [name of movie] and that normally works. Should I remove the year from the directory name when I have a problem?
IMDB does have the My Generation movie listed (Michael Caine)
I really appreciate your quick and helpful replies. Thank you.
No, you should name the directory like shown in the Plex media preparation guide.
In this case My Generation (2017).
Yes, but it is marked as ‘Documentation’, not as ‘Movie’.
Plex can only access IMDb data for ‘movies’. Hence why you need to evade to TheMovieDB.
You had 3 factors here which prevented a successful match:
I understand. Fantastic help. Thanks again
FYI, I have My Generation, w/ Michael Caine, and Plex found the match.
Folder & naming is: /My Generation (2017)/My Generation (2017).mkv
Agent Settings:
Plex Web:
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