I’ve recently purchased a new NAS and wanted to do a fresh Plex install. I’ve installed Plex and selected my libraries but all i get is “There are no items in Library”. Trying to manually scan does nothing. The server CPU/RAM usage doesn’t flinch so i don’t think it’s doing anything in the background.
Server Version#: DSM 6.2.3-25426Plex Media Server Databases_2020-07-09_00-44-28.zip (23.4 KB) Plex Media Server Logs_2020-07-09_00-44-21.zip (204.6 KB)
tom80H
July 8, 2020, 11:52pm
2
Based on your logs it looks like there might be a permission issue.
Jul 09, 2020 00:36:07.365 [0x7fc19b913740] ERROR - Failed to create iterator to "/volume1/TV": Permission denied
Jul 09, 2020 00:36:13.277 [0x7ff5fb9bf740] ERROR - Failed to create iterator to "/volume1/FILMS": Permission denied
Can you double-check the “Share” settings on your DSM to verify that the local plex account can access those shares containing your videos?
Edit: There’s a post with some guidance on how to do this in the tips & tricks section
Yup, think that was it. Always something so simple!
Thanks for your help.
system
October 7, 2020, 12:11am
4
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