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Based on your logs it looks like there might be a permission issue.

Jul 09, 2020 00:36:07.365 [0x7fc19b913740] ERROR - Failed to create iterator to "/volume1/TV": Permission denied
Jul 09, 2020 00:36:13.277 [0x7ff5fb9bf740] ERROR - Failed to create iterator to "/volume1/FILMS": Permission denied

Can you double-check the “Share” settings on your DSM to verify that the local plex account can access those shares containing your videos?

Edit: There’s a post with some guidance on how to do this in the tips & tricks section