I’ve having some issues. I’ve got two folders for Doctor Who - ‘Doctor Who’ and ‘Doctor Who 2005’
I’ve been adding some new folders into the first one (the classic 1963 series). I’ve started adding in Tom Baker’s episodes, but all of a sudden nothing is matching any more (delisted the name being ok so far as I can tell) and I can’t even get it to show at all on the ‘Fix Match’ screen.
TheTVDB’s website is working fine, but I’m wondering if the agent is having issues?
The other thing I’m noticing is that it’s taking a VERY long time to reach the ‘no matches found’ conclusion - several minutes. Starting to feel like a timeout.
Something’s definitely hinky - I’ve created a new folder called ‘Wonder Woman’, dropped the first two episodes in there (‘Wonder Woman - S01E01 - Pilot’ and ‘Wonder Woman - S01E02 - Von Gunther’) and nada. Not finding it.
One slightly worrying thing is that this seems to be since I upgraded the server software on my NAS over the weekend to _1.8.4.4249-3497d6779.
https://support.plex.tv/hc/en-us/categories/200028098-Media-Preparation
Particularly:
https://support.plex.tv/hc/en-us/articles/200220687-Naming-Series-Season-Based-TV-Shows
https://www.thetvdb.com/?tab=series&id=76107&lid=7 - Doctor Who at TVDB
Due to the debacle Plex has created with their only TV Show Database it’s up to the user to ‘inject’ a year into all TV Shows that have successors - like Doctor Who. Note the year first aired…:
A TV Show Library/
…Doctor Who (1963)/ <— as per the famous Plex induced debacle with their ONLY TV Show Database.
…Season 12/ <— required folder - Tom Baker starts in Season 12 if I"m not mistaken - you’ll have to check.
…Doctor Who (1963) - S12E01 - Robot (1).xxx
…Doctor Who (1963) - S12E02 - Robot (2).xxx
…Doctor Who (1963) - S12E03 - Episode Name Optional.xxx
…Doctor Who (1963) - S12E04..xxx
Produces instantly matched and populated items:
Wonder Woman - TheTVDB.com - Wonder Woman at TVDB
A TV Show Library/
…Wonder Woman/
…Season 01/
…Wonder Woman - S01E01.xxx
…Wonder Woman - S01E02 - Wonder Woman Meets Baroness Von Gunther.xxx
…Wonder Woman - S01E03.xxx
…Wonder Woman - S01E04.xxx
Produces instantly matched and populated items:
FileBot (link in my signature) can handle the file naming and structuring for you automatically or manually in seconds.
What FileBot can’t do is remove possible embedded metadata in the Title Field of MP4/M4V files. Plex will read this info and prefer it over a perfect file name/structure (you probably don’t have any of those yet), but you can combat that situation by moving Local Media Assets to the bottom of every agent list you can find. All tabs in TV Show and Movies here:
https://support.plex.tv/hc/en-us/articles/200241558-Agents
Just drag LMA to the bottom of the list and drop it. If you do have embedded metadata this will cure the issue, if you don’t it won’t matter. LMA will do what it has to from the bottom. If you’re not using MP4/M4V files you needn’t worry - unless you ever want to at some point.
Renaming/restructuring is best performed OUTSIDE the library and you’ll need to write a new bundle for the show so The Plex Dance® was invented:
The Plex Dance®:
All Steps. In Order. No Shortcuts.
Turned out the issue was something else (but many thanks for the post) - Having done a soft reboot of the NAS nothing changed, but I did a full power-off/on and that seems to have fixed it. Not sure why a reboot didn’t, but ho hum.
This is a Netgear ReadyNAS104 in case anyone else has the same issue.
