[signal-2024-02-08-153100_002] I’ve updated and restarted my Plex Server, uninstalled/reinstalled the Plexamp app on my phone and laptop. I can’t get Tidal working at all in Plexamp. I am able to play Tidal music from the Plex web interface or Plex apps. Nothing from Plexamp.

A cloud fix is rolling out, and we’ve. made additional changes in the next release of Plexamp to make home screen loads more reliable.

I signed up for Tidal from within Plex. How would I relink it? I’ve messed with this some more and Plexamp is able to play music from Tidal as long as I’ve chosen my local server as the music source and search for something, choose the Tidal music. If I choose Music On TIDAL as the source, I get th…

same, have not been able to play anything from tidal in 2 days i pay for tidal through plex so not sure i can relink? i tried at the very least logging out of plex/plexamp on my phone but still no tidal tracks will play. all of them take about 3-5 seconds with the spinner and then say “couldn’t st…

I have the same issue with three home full accounts all using linked tidal accounts, not pay through Plex. I can go to the library view and see my tidal content, but home is broken. I can play tidal content in tidal music library or local library fine, but home view is unavailable. Relevant part i…

ok, just as suddenly, this has started working again this morning without me changing a thing.

Yeah, this appears to be isolated to the home page. I can search for music, play music. Those logs look like mine. It’s very frustrating as I’m just starting to use Tidal in Plexamp and was really enjoying it.

Count me up for this issue too, it works all good except the home for Tidal, account is linked, I tried to re-authorize it but still the same behavior (and looking at all these reports starting issues around the same date I’d say this is something on either Plex or Tidal side, not user)

Hmm, no known issues that I’m aware of :thinking: And it works over here for me… Keeping an eye on this though in case a pattern emerges.

It’s happening here as well. [IMG_0606]

Tidal Home Screen Not Working in Plexamp

Plex Labs

elan February 8, 2024, 9:49pm 2

you could try posting Plexamp logs but it’s likely there’s some issue with the tidal account linkage. You could attempt relinking.

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Tidal Home Screen Not Working in Plexamp

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