TMBD Sync or Update

Hi :slight_smile:

I just added the following movie to the TMDB database, both in English and Icelandic (original language). Actually on the 14th of August. No matter what I try I do not get the metadata into my library. I have tried all possible agent settings, refresh, forced refresh, removing and adding the movie and even created a new library and adding it there.

If I do a manual update I can find the movie through the TMDB agent but still no metadata is downloaded, not even the year.

So my question is; is this a synk / time delay issue and should I wait for a few more days? Or is it possible that I am missing some crucial data in my TMDB creation (it does have a 100% content score after my creation)?

The link to the movie / data on TMDB is here: https://www.themoviedb.org/movie/411397-agnes/changes

Note, if I do an API call to TMDB I get the movie details, you can try with your own TMDB API key here: https://api.themoviedb.org/3/find/tt0137344?api_key=YOUR_API_KEY&external_source=imdb_id

Regards

To be certain your caches aren’t giving you a false negative (which can happen), I recommend clearing them first.

https://support.plex.tv/hc/en-us/articles/202967376-Clearing-Plugin-Channel-Agent-HTTP-Caches

Otherwise, it should only be a couple days (2-3 ?) before everything has caught up.