Trailers doesn't show poster art and won't load media

[raymn]

I'm pretty sure something on my PMS/PC is messed up as I was able to easily get this to work on an OSX laptop and the fresh boot camp. I understand the steps, there just must be something going on in my PC that I've got setup wrong externally of PlexConnect.

 

aTV 3 running 6.2

Windows 7 PC that is the PMS and PlexConnect

DNS is 192.168.1.112 and the aTV is 192.168.1.143

PMS running at 0.9.9.14.531-7eef8c6

Python is 2.7.8 and PlexConnect is 0.4+

 

[PlexConnect]

enable_plexgdm = True

ip_pms = 192.168.178.10 (I notice this isn't my IP address but for some reason this is what Plexconnect puts and I'm not sure why)

port_pms = 32400

enable_dnsserver = True

port_dnsserver = 53

ip_dnsmaster = 8.8.8.8

prevent_atv_update = True

enable_plexconnect_autodetect = True

ip_plexconnect = 0.0.0.0

hosttointercept = trailers.apple.com

port_webserver = 80

enable_webserver_ssl = True

port_ssl = 443

certfile = ./assets/certificates/trailers.pem

loglevel = Normal

logpath = .

 

It seems like it gets stuck about halfway through loading. I get movie art placeholders and the name of the movie when I navigate through folders sections but no actual art and when I try to go into a movie it just gets stuck at loading. When I watch the console as I'm going into Trailers the webserver starts serving up files but then seems like it stops. Python has an exception in the firewall as well as the three necessary ports. I've also tried disabling it all together. I've regenerated and then reloaded new certs (re-adding the profile?) a number of times. I haven't yet tried using USB but I don't think the cert is the issue. I've reinstalled Python a few times and fresh PlexConnect folders.

 

When I look through the high log there are a lot of mentions of 192.168.137.1 but I have no idea what that is. Internal PMS stuff? Where would this come from? When looking at other people's logs it looks like this should be the PMS IP.

 

Any ideas? Attached are two logs. Thanks.

PlexConnect Normal.log (1.38 KB)

PlexConnect high.log (141 KB)

 

[drewbie]

ip_pms = 192.168.178.10 (I notice this isn’t my IP address but for some reason this is what Plexconnect puts and I’m not sure why)


This is the default and is only used if enable_plexgdm = false and yours is true so the setting is not used.


However try setting enable_plexgdm = False and the enter your IP in this field and see if it helps. I am suggesting this as on the log I can see 2 ip addresses for PMS and this might be causing the ATV issues finding the art

[raymn]

ip_pms = 192.168.178.10 (I notice this isn't my IP address but for some reason this is what Plexconnect puts and I'm not sure why)

This is the default and is only used if enable_plexgdm = false and yours is true so the setting is not used.

However try setting enable_plexgdm = False and the enter your IP in this field and see if it helps. I am suggesting this as on the log I can see 2 ip addresses for PMS and this might be causing the ATV issues finding the art

I gave this a quick try this morning and it seemed to make no difference. I took a look at my OSX install of PlexConnect and it seemed to have this same default settings but was able to connect to the PMS just fine. PlexConnect and PMS sharing the same machine shouldn't make a difference since I assume this is how most people have it setup? When I get home tonight I will set the log to high on the OSX and compare logs to see if it is trying to communicate with PMS any differently than my desktop is.

And just to be clear, your suggestion was to change to ip_pms = 192.168.1.112 (my PMS ip) and enable_plexgdm = False, correct?

[raymn]

I figured it out. I had VMWare Workstation installed and it had created two network adapters one of which had that 192.168.137.1 IP address assigned to it. After pinging that IP and getting 0ms results I realized THE CALL WAS COMING FROM INSIDE THE HOUSE!! So I uninstalled VMWare and it works now!