Sorry, we got the content from a 3rd party. It’s up to them to fix these matches after we report them.
1 Like
OK. Good to know and thanks for the update.
Will there be any update provided in the thread for when recent reports have been reviewed and submitted to the 3rd party provider? Otherwise it’s difficult to know if there’s been no change because it hasn’t even been seen in this thread vs it’s been reported but hasn’t been actioned externally.
Movie: Kidnapped (1971)
IMDB ID: tt0067302
Description: Shows a trailer for the 1986 animated version, not the 1971 movie
Movie: Priest (2011)
IMDB ID: tt0822847
Wrong trailer: Shows a trailer for Thor (2011)
Movie: Tuff Turf (1985)
IMDB ID: tt0090213
Description: When you try to play the trailer for the 1985 movie starring James Spader, Kim Richards, and Robert Downey Jr., you instead get a 21 minute, 18-second long clip of a Kyle MacLachlan movie called The Hidden (1987), which has an IMDB ID of tt0093185.
Movie: Disney’s Pocahontas
IMDB ID: tt0114148
Description: Plays a trailer from another movie/show of the same name.
Movie: De Patrick
IMDB: tt7618604
Description: plays trailer from Patrick (2018)
Movie Name and Year : Get Real (1998)
IMDB ID : tt0162973
Description : I added Get Real (1998) to my library and it retrieved extras, but the extras were for some random war movie.
- Movie Name and Year : How the Grinch Stole Christmas (1966)
- IMDB ID : tt0060345
- Description : Shows the trailer for How the Grinch Stole Christmas (2000) (tt0170016)
Movie Name and Year: “Soul (2020)”
IMDB ID: “tt2948372”
Description: “I added Soul to my library and it retrieved extras, but the extras were for Onward (2020).”
5 Likes
Was just about to report this one, thanks Zimler
- Movie Name and Year : Soul (2020)
- IMDB ID : tt2948372
- Description : Shows the trailer for Onward (2020) (tt7146812)
3 Likes
Going on 3 months since I reported this and it still has not been fixed. Is there any way to at least be able to disable seeing the extra for that one film?
Robin Hood (2018)
Robin Hood (2018) - IMDb
Trailers assigned to it are for Madagascar 3: Europe’s Most Wanted
No Depost, No Return (1976) is still an issue. IMDB tt0074968
Drop the comma and Refresh your Metadata
Unfortunately after removing the comma, I still get the VERY incorrect trailer.
Remove the File from your storage Directory. Do the Plex Dance and re add the file. 
Chop Shop (2007)
IMDB ID: tt0990404
The MOVIE itself does not match the description or the trailer. It’s a different Chop Shop from 2003.
- Movie Name and Year : Rose (2020)
- IMDB ID : tt9643228
- Description : I added “Rose (2020)” tt9643228 to my library and it matched some metadata/extras incorrectly to “The Poison Rose (2019)” tt5862166. I fixed the match manually and all metadata appears to be correct, but the trailer is still for “The Poison Rose (2019)”.
