Trailers really slow

When i open the trailers app it goes really slow and says accessing trailers. When i finally get to the tv show after about 5 minutes of waiting when it starts to buffer it kicks me off the trailers app.

 

Your ATV model: Apple tv 3

 

The DNS server set on the ATV:  192.168.1.3

 

The local IP address of the device that PlexConnect is installed on: 192.168.1.3

 

The device and operating system (including version number) that PlexConnect is installed on: Windows 8.1

 

The device and operating system (including version number) that the Plex media server (PMS) is installed on: Windows 8.1

 

The Plex media server (PMS) version number you are running (do not put ‘latest'): 0.9.11.7 

 

The local IP address of the device that the Plex media server is installed on: 192.168.1.3

 

The PlexConnect version number: Downloaded last month

 

The contents of your 'Settings.cfg' file:

 

[PlexConnect]

enable_plexgdm = True

ip_pms = 192.168.178.10

port_pms = 32400

enable_dnsserver = True

port_dnsserver = 53

ip_dnsmaster = 8.8.8.8

prevent_atv_update = True

enable_plexconnect_autodetect = True

ip_plexconnect = 0.0.0.0

hosttointercept = trailers.apple.com

port_webserver = 80

enable_webserver_ssl = True

port_ssl = 443

certfile = ./assets/certificates/trailers.pem

allow_gzip_atv = False

allow_gzip_pmslocal = False

allow_gzip_pmsremote = True

loglevel = Normal

logpath = .

 

 

 

Log File:

 

22:18:17 PlexConnect: started: 22:18:17

22:18:17 PlexConnect: Version: 0.5-dev

22:18:17 PlexConnect: Python: 2.7.9 (default, Dec 10 2014, 12:24:55) [MSC v.1500 32 bit (Intel)]

22:18:17 PlexConnect: Host OS: win32

22:18:17 PlexConnect: PILBackgrounds: Is PIL installed? False

22:18:17 PlexConnect: IP_self: 192.168.1.3

22:18:18 DNSServer: started: 22:18:18

22:18:18 DNSServer: ***

22:18:18 DNSServer: DNSServer: Serving DNS on 192.168.1.3 port 53.

22:18:18 DNSServer: ***

22:18:18 WebServer: started: 22:18:18

22:18:18 WebServer: ***

22:18:18 WebServer: WebServer: Serving HTTP on 192.168.1.3 port 80.

22:18:18 WebServer: ***

22:18:18 WebServer: started: 22:18:18

22:18:18 WebServer: ***

22:18:18 WebServer: WebServer: Serving HTTPS on 192.168.1.3 port 443.

22:18:18 WebServer: ***

22:20:07 PlexAPI: ***

22:20:07 PlexAPI: looking up Plex Media Server

22:20:07 PlexAPI: ***

22:20:08 PlexAPI: GDM: Servers discovered: 1

22:20:08 PlexAPI: Servers (local, plex.tv, MyPlex): 2

22:24:40 PlexConnect: Shutting down.

22:24:40 WebServer: Shutting down (HTTPS).

22:24:41 WebServer: Shutting down (HTTP).

22:24:41 DNSServer: Shutting down.

22:24:41 PlexConnect: shutdown

Right this is happening again. Exactly the same but it spins on accessing trailers.

Any advice?

This is really annoying now as no one responded the first time of posting and i cannot watch anything!!

just got this

Geo location? Try to set your Settings.cfg to you ISP DNS then reboot PlexConnect. Also might be a good idea to update to the latest version of PlexConnect. Are you using iBaa's default github or a theme? Also a log set to high would be better as per the instructions in here:

click here

Also upload to pastebin or somewhere else then paste the linked log URL back here.

Typically this type of problems has been caused by having (this is not an extensive list):

  1. the ATV and/or PlexConnect and/or PMS in different subnets
  2. several python/PlexConnect instances running in the same same PC (for example one "as a service" and another "manually started")
  3. Users changing the PlexConnect code (in principle users should only modify Settings.cfg)
  4. Users having several VM's in the same PC with incorrect parametrization

In a "simple environment" PlexConnect should not show this type of problems.